Mobile Services

Resolved! Not able to send / receive TEXTs while abroad - PAYG (calls work)

Hi - I'm currently abroad - On PAYG - active SIM - I can make and receive calls (ie roaming works). I can send texts to 150 (check balance etc) and I also receive replies from 150.My issue is that I am not receiving any other texts and also not able ...

No signal abroad

I recently arrived in Singapore and am unable to have any signal on my Iphone and when I try to activate "Enable Roamin" it shows me an error and asks me to text 150 to get more info, which I cannot do as I have no service on my phone... Any suggesti...

Resolved! Error code 0 Samsung S53

Hi,I tried to msg a radio station and can't cos it comes up with error code 0? I restarted the Samsung phone and made sure that the Messages is setup to the 3 dots one, not the other 2 that are for some reason available? Can anyone explain how to sor...

Need a mobile number that I’ve called

I have no network connection

Thanks

Resolved! been charged for data roaming

I’ve been charged for using my phone abroad, after being told by ee workers i store that my package included free use of contract, also was told my contract was £61 and been charged £66

Roaming

Good morning all. I have a Roam Further add on that was added before I went on holiday to the USA. since I landed I have not been able to use any of my data or receive Text or calls until I long onto the hotel WIFI. I have checked all my settings and...

Resolved! Getting ahold of EE

Hi, I desperately need to get ahold of someone at EE, I am in the States at the moment. The live chat function is not working - can someone help?

Resolved! Phone not allowing text or calls in Spain

Hi ,Please can you advise me how to get my phone to make phone calls and text while in Spain .FYI my data is working.many thanks Mandy

Network selection

Hi, I am currently in the US and have the add on for using data etc for getting around.issue I am having is my phone will not select a network to use. I have tried manual selection also but still no luck.Any ideas on what I need to do? Or any ideas o...

Mobile Services

Forum Posts