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Ending my contact how much would it cost

trevorbuck47
Visitor
 
5 REPLIES 5
Leanne_T
EE Community Support Team

Hi @trevorbuck47

Thanks for coming here. 

You can find full details in our How do I cancel my contract with EE? Help page. 

Leanne.

XRaySpeX
EE Community Star
EE Community Star

Text INFO to 85075 to find out your Early Termination Fees. It will basically be months left x monthly charge - 20%.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
ewanrw
Expert Contributor
Expert Contributor

You need to change your auto fill. It’s 4%.

 

Term fees have VAT included and have done since Jan 2021 when HMRC changed the rules.

all explained in Leanne’s link if you care to read it. 

XRaySpeX
EE Community Star
EE Community Star

@ewanrw : I stand corrected! ETF's are now (since 1 April 2022) subject to VAT.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
ewanrw
Expert Contributor
Expert Contributor

Pantomime style… oh yes they are…

 

  1.  

    we add together all outstanding monthly (or other periodic) charges for the remainder of your minimum term, factoring in any recurring monthly discount to which you are entitled, calculated at a daily rate

  2.  

    we then deduct VAT at the prevailing rate

  3.  

    we then deduct 4% for early receipt of payment to get the contract charge you owe us, reduced by any credit on your account

  4.  

    any remaining Add to Plan charges you have will then be added to this amount to generate your final Remaining Contract Charge

  5.  

    these charges may not include any pending bill & direct debit payments

  6.  

    finally, we add VAT at the prevailing rate to get the final charge

note the last point… WE ADD VAT!