Forum Posts

Unable to get signal in greece

Hi. I'm currently in Crete and my phone hasn't connected to any network although i have roaming enabled. I didn't text roaming to 150 before I left and now I don't have signal to be able to message or call. Could someone please help me sort this asap...

Calls and text are barred

Hi I have purchased 2x topup vouchers in the UK that I'm trying to apply to my phone whilst I am abroad in Belgium.  I keep getting ERROR 0 message and it says calls are barred on 360 and 150 Please help as nothing is working  

E sim

I’m currently on holiday in indi bought a local phisical sim and let shop install for local calls and local date but now I can’t retrieve or access my uk e sim 

Ntanna by Visitor
  • 279 Views
  • 1 replies
  • 0 Helpful

No Data is spain

I have a data cap enabled and I also have data roaming in. I have a data plan of £2 a day whilst abroad but it doesn’t seem to work. Everything is correct and should work  but doesn’t 

Resolved! Help while abroad

Hello, I’m hoping someone can help…I’m in the US for work, I was here last month and my phone didn’t work despite having all roaming on and set up so the tech team were able to reset something to make it work. I’m here again and the same thing has ha...

VE7 by Investigator
  • 517 Views
  • 7 replies
  • 3 Helpful

Fair usage of data in USA

Hi,Our daughter has just gone to the USA to study for 9 months.  Alongside her unlimited calls/texts she has 120gb of data on her plan.I understand a fair usage policy will be in place reducing her allowance to either 15gb or 50gb (depending what pag...

pumpmonkey by Established Contributor
  • 1414 Views
  • 10 replies
  • 4 Helpful

'having problem' with activating roaming in USA

I'm a UK EE customer visiting the USA. I got the text message about roaming being available but it seems to be off under my Parental controls setting (I'm a big boy and I set these myself). When I try to turn it on it waits a few seconds, turns it ba...

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