Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Billing costs for Ee limited

Good morning,I have a question linked to my billing. When I joined Ee it was with a sim only deal and a broadband package. Do I am billed by Ee but since 2021 I have been billed monthly by Ee limited. These bills have increased since 2021 although I ...

Minimona by Visitor
  • 302 Views
  • 1 replies
  • 2 Helpful

Resolved! Voicemail badge does not disappear

Hello thereI have no messages on voicemail but push the alert for me. It happened on Galaxy S20 first.I put the sim to Iphone 14 pro and the red badge is permanently there.THe VM OFF uneffective, because I can call the VM. It is a scam and we expect ...

Kerobi by Contributor
  • 5379 Views
  • 8 replies
  • 7 Helpful

Can't recieve calls from abroad

Hi,My parents have gone on holiday to gran canaria and when they are trying to call me in the UK it just cuts off, they can get through on my partner and sons phone (we're all on the same network and account) but can't get through on my number. Any h...

Sophs8562 by Investigator
  • 381 Views
  • 5 replies
  • 1 Helpful

Barred numbers

I’m trying to ring numbers from UAE to uk and all numbers are barred. How do i fix this please?

Jellytot by Investigator
  • 507 Views
  • 6 replies
  • 3 Helpful

Why is EE so rubbish?

I was encouraged to move from BT to EE. I was sent a new SIM but now my 'phone number is different from the one I have used for many years for users trying to contact me by text message ? 

Klacto by Explorer
  • 360 Views
  • 4 replies
  • 0 Helpful

Swapping to a new contract

Be carefully swapping to a new contract offer if you have existing data sharing to other numbers in the same account. Transferring totally messed up daughters phone data and customer service very unhelpful and seem more focussed on getting more money...

Orac1 by Visitor
  • 334 Views
  • 2 replies
  • 1 Helpful

Resolved! Message

I keep having this message is  it a real one from Ee?

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pops295 by Visitor
  • 338 Views
  • 2 replies
  • 2 Helpful