Mobile Services

Unable to make calls & use data in the US

Ive tried all the various roaming and data setting on my iphone 14 pro but for the last 3 days of my trip my reception status is showing as “SOS”, meaning im unable to make calls and use data while in the states this i have the roaming bundle applied...

I don't have a dialing tone when I make call how can I solve this please

I do not have a dialing tone when I calling anyone how can this be sorted out because its annoying I don't no if call is going though until they answer, and I I'm fed up with it can you help please thank you

Re: Why can I ring my wife but when she phones me it says number does not exist

Hi all. Me and my wife are both having issues recently. When we try dialing numbers from our contacts or similar (I e. A number that definitely exists), we get number not exist message!?!? We're on 2G, if that makes any difference.

Need roaming on my phone

Hi could you please set my phone to roaming I’ve done everything on the app but still unable to make phone calls 

Garbled incoming audio

I have a problem with the audio on incoming calls. The person calling me sounds garbled, like they are under water, blowing bubbles. However, if I call them I can hear them fine. I have a Samsung S10. I would appreciate any help to understand if this...

Calling UK from spain. Are we EU?

I'm heading to Spain on the 16th of May, Checked my roaming and got the below reply from EE:'Your plan doesn't include EU roaming.When in Spain, you'll pay £2 per day to use your plan's minutes, texts and data allowance.Or you can purchase a Roam Abr...

No response to texts to 150

Trying to add business passport to plan by spending "passport" to 150..But there is no response..In fact, no response any text messages to 150. 

Unable to send text

I’ve been unable to send texts via my iPhone. Can receive message, data is working, restarted for several times but still not working.

Roaming not working in US/Canada

I've been in N.America for 2 weeks now, and don't have a working phone. I have a roam abroad pass. I had no problems earlier this year.A text from AT&T reads "Welcome, you are roaming on AT&T. Due to network technology compatibility, traditional voic...

Massage is not received