Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Forum Posts

Unable to make calls & use data in the US

Ive tried all the various roaming and data setting on my iphone 14 pro but for the last 3 days of my trip my reception status is showing as “SOS”, meaning im unable to make calls and use data while in the states this i have the roaming bundle applied...

m0ym0y by Visitor
  • 635 Views
  • 1 replies
  • 1 Helpful

Need roaming on my phone

Hi could you please set my phone to roaming I’ve done everything on the app but still unable to make phone calls 

JAB-1962 by Investigator
  • 560 Views
  • 16 replies
  • 0 Helpful

Garbled incoming audio

I have a problem with the audio on incoming calls. The person calling me sounds garbled, like they are under water, blowing bubbles. However, if I call them I can hear them fine. I have a Samsung S10. I would appreciate any help to understand if this...

Nick2d by Contributor
  • 3414 Views
  • 53 replies
  • 23 Helpful

Calling UK from spain. Are we EU?

I'm heading to Spain on the 16th of May, Checked my roaming and got the below reply from EE:'Your plan doesn't include EU roaming.When in Spain, you'll pay £2 per day to use your plan's minutes, texts and data allowance.Or you can purchase a Roam Abr...

No response to texts to 150

Trying to add business passport to plan by spending "passport" to 150..But there is no response..In fact, no response any text messages to 150. 

Unable to send text

I’ve been unable to send texts via my iPhone. Can receive message, data is working, restarted for several times but still not working.

Mel98630 by Visitor
  • 393 Views
  • 3 replies
  • 1 Helpful

Roaming not working in US/Canada

I've been in N.America for 2 weeks now, and don't have a working phone. I have a roam abroad pass. I had no problems earlier this year.A text from AT&T reads "Welcome, you are roaming on AT&T. Due to network technology compatibility, traditional voic...

sjhx by Explorer
  • 911 Views
  • 5 replies
  • 1 Helpful