Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Zone 8 and 60mins global add

Anyone know why 60min global add on doesn’t work in Cape Verde? All set up and confirmed before leaving the UK but any attempt to call the UK fails.

CRSB17 by Explorer
  • 420 Views
  • 3 replies
  • 3 Helpful

New Account

I am still showing no service on my new account BT have sent over my existing telephone number but it’s not open yet - do I need to activate this from my phone? 

IPhone 11

Hi everyone 2 things if anyone could help pls as I’m getting an old git now it doesn’t take a lot to get me confused.com  no.1 I can’t seem to get my head round the transformation of the EE app 1 day I popped on to check my billing now today it’s go...

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Bionic69 by Established Contributor
  • 305 Views
  • 1 replies
  • 1 Helpful

EE roaming in the US

Hi - I've paid £10 monthly to have connection in USA - it's been a disaster - no 4/5g unless I turn airplane mode on and off - then it lasts 2mns- no phone service . Really fed up- any suggestions? Thanks

Copsonc by Investigator
  • 593 Views
  • 6 replies
  • 4 Helpful

I didn’t add roaming to Germany

I’m trying to go to myEE but it’s down for updates or upgrades! Not sure how to contact CS from Germany.  I have WiFi but would like to have roaming on my phone.  Is it just outbound calls that are charged and he does the charge work for calls I rece...

Yoo13 by Visitor
  • 375 Views
  • 1 replies
  • 0 Helpful

Issues with received calls from virtual number providers

My main client uses some sort of virtualisation service so that any of it's personnel call out using the same number, whether they are working at any of their offices or working remotely.I also use what I would call a virtualisation service that prov...

NormSona by Investigator
  • 593 Views
  • 5 replies
  • 0 Helpful

Not receiving text messages

I transferred from Lyca to EE today, and I'm not receiving messages and OTPs likes of my banking app for verification and not from local numbers. How do I solve this? 

habiba4 by Visitor
  • 358 Views
  • 2 replies
  • 1 Helpful

Cant send message with ee error 0

Galaxy A53 5G. Brand new phone, on contract. Using Google messages app. Getting the error as mentioned in title but only for a small number of contacts, not all, most are working fine. I have tried deleting the affected contacts and re-adding them. S...

manamaga by Investigator
  • 1312 Views
  • 2 replies
  • 1 Helpful