15-02-2023 12:30 PM
I'm outside UK, I'm paying EU roaming but I CAN'T CALL or TEXT with my data. is there any solution?
Thank you
15-02-2023 12:36 PM
Are you on contract or PAYG? Did you use that SIM for making calls or texts in UK before you left to go abroad?
If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming add-on doesn't of itself activate roaming on your a/c.
Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.