0330 calls

[Jallsopp11098]

I cannot connect to  0330 number, I make the call as normal and it rings, when the call is picked up it just goes silent but its still connected . I need to be able to contact this number as its my absence line am having to borrow a phone just to call this number

[XRaySpeX]

Are you withholding your Caller ID? If so, don't.

[Jallsopp11098]

No im not withholding caller id

[James_B]

Hi @Jallsopp11098,

Welcome to the EE Community. 🙂

Are you only having this issue with one particular number or all 0330 numbers?

James

[Jallsopp11098]

Hi,

Im still having this issue, ive called another 0330 number and the same thing is happening

However ive just got through to Hermes and thats a 0330 number, also in checking my phone that ive had for just a year ive not been able to call the works absence line at all on this phone but i could with my old phone (same sim) 

. 

[Christopher_G]

It's unusual that you can call one 0330 number and not another, @Jallsopp11098 

Are you able to try putting your SIM in another phone and try to call the number you were having problems with originally?

Chris