Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Rouming

hello, I bought a SIM card online, I am now in Poland, will the card work if I start using it in the EU (I am not going to England)?Thanks 

Resolved! How do I speak to EE CS without an EE number?

I left EE two weeks ago and asked for PAC numbers for my phone and my sons who was on my account and also now left. They said they text us the PAC numbers. I received mine but he hasn’t. When I call EE my number is no longer recognised as an EE one s...

Ally16 by Investigator
  • 297 Views
  • 1 replies
  • 1 Helpful

Resolved! How do I change from plan to sim only

Hello, I have paid my contract and are now due an upgrade. Can I change from my current plan to sim only contract as I now own my phone? How do I do this? Thank you

jess94p by Visitor
  • 12461 Views
  • 3 replies
  • 4 Helpful

Resolved! Using a UK mobile in Spain

Do I need to use the Spanish country code if I call a Spanish phone number using a UK mobile while in Spain?

BW33 by Visitor
  • 3100 Views
  • 1 replies
  • 2 Helpful

International Calling

Hi I have a Pay Monthly contract and I was very disappointed with EE, as whilst I was in Antigua neither my wife or I (Both on same EE account) could make any local calls, which was extremely frustrating.Whilst in Antingua I texted Roaming to 150, an...

gaxor by Investigator
  • 488 Views
  • 9 replies
  • 1 Helpful

Can't turn on International Roaming whilst abroad

I'm currently abroad and unable to connect to a local network.I believe my international Roaming is not turned on, but I can't find anyway to do it. I can't text ROAM to 150 because obviously I'm not connected to a network.Help topics all seem to say...

r0tary by Investigator
  • 1575 Views
  • 23 replies
  • 1 Helpful

Roaming Plus isn't working in Mexico

Hi I am currently working abroad working on cruise ships currently I am in Ensenada Mexico and my roaming isn't working I have my phone setup currently and does work in US (San Diego) Fine. Can anyone help with this please from EE I pay over £100 so ...