Mobile Services

In Poland, can receive calls but can't call myself

Hi, I'm staying in Poland and can't make calls back to the UK, I've texted ROAMING to 150, turned on roaming in my device settings and restarted it 3 times and still no success. Any ideas on what else to try?

Resolved! Re: Roaming

I just want to let my daughter roam while in the EU on a 10 day trip. She is within our family EE contract. I understand that, by texting ROAMING to 150 she should be able to activate the roaming at a cost of £2.29 a day, but there is another option ...

Resolved! Do I need to turn on romaing to receive messages when I am abroad ?

I am flying to China tomorrow, do I need to turn on romaing to receive messages there ? and I guess receive messages is free worldwide ? Thanks

No service

Currently in New Zealand. I have been paying for a monthly allowance and was told I was able to use my data, calls and texts whilst in New Zealand.When I arrived I had no signal or data which hasn’t changed. I have been here for 4 days not being able...

Vietnam roaming

I am in Vietnam at the moment and wanted to know if 120 mins from anywhere covered calls made and received from UK numbers whilst in Vietnam. Thanks

Resolved! Can’t receive texts and calls abroad

Hello,I’m unable to receive texts or calls abroad despite I topped up some pounds! In the beginning of my journey I was able to receive texts normally. But after some months I couldn’t receive anything!I changed my “Network Selection” from Automatic ...

Service is down

Hi ya, problems with the service, no data, can't send texts. Restarted the phone and still same issue.

Abroad

Hi, I am on a rolling £10 monthly contract, do I need to do anything when I go abroad (Spain) in a couple of weeks? Or will my phone still work the same? Cheers

Resolved! Calling an 0344 number from USA

Is it possible to call a UK 0344 number from the USA using my mobile phone?

Roaming Tool: Get Ready to Roam Statement Untrue

It says: Get ready to roam Checklist to use your phone abroad Switch roaming on by texting ROAMING to 150 (it's free).Or you can do this in your device settings. If you need help with this, see our device guides. The 1st point enables th...

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