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EE and BT joint billing

StuartnCarolyn
Visitor

Had a proper nightmare Monday 12th June 2023, tried to get Mobile, broadband and BT-TV in one package. after over 4 HOURS on the phone, passed from pillar to post, I got it sorted, a Geordie lass got it all done, then the BT TV package, a Chap from Doncaster sorted that out too. The guys on shift today, 14-06-23 are DIAMONDS, sorry I cannot give names, but guys, a MAHOOSIVE thank you. Got me sorted, and mega happy with the deal. ACES in my Book. Cheers.

 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

EE & BT do not bill jointly. They are separate providers.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

EE & BT do not bill jointly. They are separate providers.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team

Great to hear everything has been sorted for you @StuartnCarolyn 

I can see @XRaySpeX has answered your query for joint bills for EE and BT. 

If you have any more queries please let us know. 

Thanks. 

Leanne 🙂