Mobile Services

Unable to use 4G in Germany

Good morning, I am unable to use my 4G whilst serving over in Germany with the Army. Everyone else appears to be able to use their phone continuously. However, mine will not pick up signal 97% of the time. I am paying £2.29 a day to use my contract a...

Calls to uk

I’m currently in France and on a sim only contract but can’t make out going calls, please advise how to. 

Re: Live chat with EE

Hi.  I am in Turkey and unable to make any outgoing calls.  WhatsApp and Messenger are fine.  Are you able to help?  I had this issue last year with a previous phone.  Thanks

No service

Two days now without any service or EE connection does anyone know what’s going on 

Re: EE Roaming - Getting ready to use your phone abroad

I'm travelling to Ireland (both Eire and N.Ireland) and am confused about whether calls & texts between both those places and the UK are included in my allowance. Please can someone advise? Thanks.

I am abroad in Tenerife can’t make out bound calls

Cannot make UK calls from Spain

Hi,I am on contract with EE and whenever I try and make a call from Spain it just says ‘this option is not available’. I have roaming switched on in settings and am able to use 4G for WhatsApp and internet. When logging in to my account settings onli...

Can’t call from usa

Can’t make calls from the US despite having set this up whilst still in the UK

Sim only

Hi as I see I have been out of contract for some time but have been paying as per norm ??? Can I go sim only and what are the benefits