Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Voicemail not working anymore

My voicemail used to work, but then a few months ago it just stopped giving the option for people to leave a message. I have checked and I currently don’t have any saved messages etc (in case that could use up space for new messages or something). I ...

Using phone abroad

Hi i can’t use my phone abroad could you please help

Resolved! Roaming abroad (add-on) not working

Hello I bought a sim local pack with unlimited minutes, texts and 125gb of data. I have then travelled UK first to another EU contries. The roaming was working for the first 13 days ( by using "ONE" add-ons) however it has now stopped working. I have...

Can’t have voice calls whilst in Spain

I can FaceTime but not voice call whilst in Ibiza and I have unlimited data

My sim is not working

hello im out of the uk currently and I need to got a verification code on my line asap! Please advise how can I receive this message !Cheers!

Resolved! Roam Abroad Pass r

Hi, I’m in Europe (Czech currently) and I have a roam abroad pass.1. Can I make calls back to the UK for free? 2. Can I make calls to Czech numbers for free whilst in Czech?3. Can I make calls to other countries covered in the roam abroad pass for f...

Resolved! Phone calls abroad

We are on holiday and neither phone will call out. All apps working texting etc but phone calls won’t call out can anyone help with this please

Resolved! Re: Blocking a caller

Please can someone tell me how to block a number

Resolved! Receiving calls from the UK on EE number whilst in Dubai, Can anyone kindly help

I would like to use my EE number abroad in Abu Dhabi. I would like to receive UK calls whilst in the UAE. Can anyone kindly advise me on the best way forward?Kind regardsJoseph

Error with data roaming

Hello I bought a sim local pack with unlimited minutes, texts and 50gb of data. I have then travelled to Iceland. The roaming was working for the first 10 days however it has now stopped working. I have been on the phone to EE all day and they can't ...