Mobile Services

Re: Travel brunei

Hi Christopher_GI have the same problem as jd2892. I am in Brunei and unable to receive or send SMS messages on my EE line, and can't text to 150. I have a pay-as-you-go SIM card. I need to be able to receive texts on my EE line whilst in Brunei. Is ...

Resolved! Can you change how many times the phone rings before it goes to answer phone?

Hi, I have a Samsung Galaxy S9+. I consistently miss calls because it diverts to voicemail after 20 seconds (the default). I have read many other posts on this forum that tell me to enter the following MMI code to change the setting from 20 to 30 sec...

In Poland, can receive calls but can't call myself

Hi, I'm staying in Poland and can't make calls back to the UK, I've texted ROAMING to 150, turned on roaming in my device settings and restarted it 3 times and still no success. Any ideas on what else to try?

Resolved! Re: Roaming

I just want to let my daughter roam while in the EU on a 10 day trip. She is within our family EE contract. I understand that, by texting ROAMING to 150 she should be able to activate the roaming at a cost of £2.29 a day, but there is another option ...

Resolved! Do I need to turn on romaing to receive messages when I am abroad ?

I am flying to China tomorrow, do I need to turn on romaing to receive messages there ? and I guess receive messages is free worldwide ? Thanks

No service

Currently in New Zealand. I have been paying for a monthly allowance and was told I was able to use my data, calls and texts whilst in New Zealand.When I arrived I had no signal or data which hasn’t changed. I have been here for 4 days not being able...

Vietnam roaming

I am in Vietnam at the moment and wanted to know if 120 mins from anywhere covered calls made and received from UK numbers whilst in Vietnam. Thanks

Resolved! Can’t receive texts and calls abroad

Hello,I’m unable to receive texts or calls abroad despite I topped up some pounds! In the beginning of my journey I was able to receive texts normally. But after some months I couldn’t receive anything!I changed my “Network Selection” from Automatic ...

Service is down

Hi ya, problems with the service, no data, can't send texts. Restarted the phone and still same issue.

Abroad

Hi, I am on a rolling £10 monthly contract, do I need to do anything when I go abroad (Spain) in a couple of weeks? Or will my phone still work the same? Cheers

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