16-06-2023 08:23 PM
Travelling to Egypt, my son is a pay monthly customer, can he still use all the same facilities on his phone as if he was in the UK without incurring extra cost?
Solved! See the answer below or view the solution in context.
16-06-2023 08:55 PM
@NINABAN10 : No. As it is not in EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/egypt.
He should text ROAMING to 150 before he leaves UK to ensure roaming is enabled on his account.
16-06-2023 08:55 PM
@NINABAN10 : No. As it is not in EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/egypt.
He should text ROAMING to 150 before he leaves UK to ensure roaming is enabled on his account.