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Discussion about Mobile services, like roaming, calls, messaging etc

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Unable to call french number

So I am unable to call or text my wife's french mobile number.I can via WhatsApp but not on a normal text message or normal phone call.So with a text I get an orange circle with ! In the middle, and it just says failed. And for a call it doesn't even...

Lynz111 by • Investigator
  • 1408 Views
  • 8 replies
  • 1 Helpful

Voicemail

My voicemail icon is showing in my notifications but there are no messages. How do I get rid of the icon?Thanks 

Cant not connect to network while in saudi arabia

I am trying to use my sim whilst in Saudi Arabia but it is not working I have added roaming pack text anywhere 250 via my ee but still not receiving text  I have tried connecting to several networks, sometimes it will register for a second and then w...

Incoming Roaming Call From London

hi, i have a EE PAYG Sim with a active 5£ Package,while i was out of UK (Abroad) , ive received 2 times incoming call from (+44)02038939811 at the first time, i answered up the call, she told that she is ashley from EE But the call got brocken. and i...

Resolved! Abroad package

I spoke to a member of the ee customer service team about using my phone on Maldives. I was offered £15 so I could use my plan while away. I've arrived and been charged £7. Plus. Why is my plan not active? If I'd known that I would have purchased a l...

ROAMING PASS

I am already in USA and want to add a monthly  ROAMING PASS. How can I do it. Can't phone or text on my current deal.

MumB by • Visitor
  • 368 Views
  • 1 replies
  • 2 Helpful

No service abroad

I am abroad in pakistan, but having no service. I have tried to restart, sim in out, checked account setting , and checked roaming setting, network selection. No local network is being detected and i m not able to get texts. please help.

Xia by • Investigator
  • 731 Views
  • 10 replies
  • 1 Helpful

Can’t receive international SMS & OTP

Can’t receive international SMS & OTP, please help , tried EE tech support but they say no issues & reset my iPhone still nothing. I have asked my friends to send messages but getting nothing so there must be some problem with my network or maybe pho...

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