Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

No service

No service for 2 days now. I got a new phone old number, transfer all everything from old phone to new phone. Have tried everything to get service but nothing. Any help would be greatly appreciated

0345 are these numbers still in my exclusive minutes

0345 are these numbers still in my exclusive minutes, so no cost if under my limit?

Resolved! Messaging to USA

Hello, I am messaging a friend that lives in USA from UK of course and it works but how much do I get charged for each message?

Resolved! Charged for emojis

Hi,will i be charged sending an emoji from an iphone to and android phone through text message? thank you

Resolved! Can't receive or send SMS abroad

Hi EE community, I'm on a pay-as-you-go contract with EE - which has plenty of credit on it - but am unable to send or receive SMS messages while abroad. This is a long-standing problem which I was previously told by an EE rep had been resolved - but...

Resolved! Voice mail

I am going to Turkey and want to turn of voice messages so I do not receive any voice CNN messages that will incur charges. how do I turn off voice messages?

No signal in Armenia

Have tried everything that’s been suggested and been on EE messenger and they haven’t been able to help.

Can’t make calls when had further roaming add on in the US

Why can’t I make calls in the US when I’ve had an add on further roaming add on

I can’t make or receive calls

I signed a contract with EE over a week ago and while my data is working just fine I just realized I cannot make or receive calls. It’s absolutely ridiculous as I paid my bills and I need to make an urgent call after hours of customer service and I c...

Unable to call from Australia to UK with roaming package enabled

I purchased the £12.50 pass to be able to use my data, SMS and phone calls allowance in Australia. I am able to use my data and send SMS, however, I cannot call any number in the UK. I have received calls from the UK, but unable to make any calls ba...