Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! How do I speak to EE CS without an EE number?

I left EE two weeks ago and asked for PAC numbers for my phone and my sons who was on my account and also now left. They said they text us the PAC numbers. I received mine but he hasn’t. When I call EE my number is no longer recognised as an EE one s...

Ally16 by Investigator
  • 289 Views
  • 1 replies
  • 1 Helpful

Resolved! Using a UK mobile in Spain

Do I need to use the Spanish country code if I call a Spanish phone number using a UK mobile while in Spain?

BW33 by Visitor
  • 2910 Views
  • 1 replies
  • 2 Helpful

International Calling

Hi I have a Pay Monthly contract and I was very disappointed with EE, as whilst I was in Antigua neither my wife or I (Both on same EE account) could make any local calls, which was extremely frustrating.Whilst in Antingua I texted Roaming to 150, an...

gaxor by Investigator
  • 481 Views
  • 9 replies
  • 1 Helpful

Can't turn on International Roaming whilst abroad

I'm currently abroad and unable to connect to a local network.I believe my international Roaming is not turned on, but I can't find anyway to do it. I can't text ROAM to 150 because obviously I'm not connected to a network.Help topics all seem to say...

r0tary by Investigator
  • 1503 Views
  • 23 replies
  • 1 Helpful

Roaming Plus isn't working in Mexico

Hi I am currently working abroad working on cruise ships currently I am in Ensenada Mexico and my roaming isn't working I have my phone setup currently and does work in US (San Diego) Fine. Can anyone help with this please from EE I pay over £100 so ...

Trying to get signal I’m germany

I’m trying to get signal and use my data in Germany but nothing is working I am currently on pay-as-you-go I have data and log in one ee still can find a way one there and yeah have reststarted my phone still nothing and have try doing it manually 

Wendy150 by Investigator
  • 377 Views
  • 6 replies
  • 3 Helpful

Re: Cant outgoing calls

I have zero signal, absolutely nothing works, cannot get any information from EE, only that they are aware of a problem at this site.. it has been 2 weeks now and nothing!!!

Voicemail identification issue

Hi, I recently changed from pay monthly to sim only and when someone tries to leave a message it states , "The person you are calling is unidentifiable". I have checked the voicemail number and this appears to be correct. I just wondered if it could ...

Markm74 by Explorer
  • 308 Views
  • 1 replies
  • 0 Helpful

Text Messages

I seem to be having a problem receiving text messages, people send them to me and it can take hours for me to receive them.Is this a problem with my phone or something else.Any help would be appreciated

HJBrown by Visitor
  • 958 Views
  • 2 replies
  • 0 Helpful