Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Service is down

Hi ya, problems with the service,  no data, can't send texts.  Restarted the phone and still same issue.

Abroad

Hi, I am on a rolling £10 monthly contract, do I need to do anything when I go abroad (Spain) in a couple of weeks? Or will my phone still work the same? Cheers

Luckyjim by Visitor
  • 347 Views
  • 2 replies
  • 2 Helpful

Roaming Tool: Get Ready to Roam Statement Untrue

It says: Get ready to roam Checklist to use your phone abroad Switch roaming on by texting ROAMING to 150 (it's free).Or you can do this in your device settings. If you need help with this, see our device guides. The 1st point enables th...

XRaySpeX by EE Community Star
  • 432 Views
  • 0 replies
  • 1 Helpful

Using phone in Australia

Hi I’m currently in Australia for two weeks and really need to receive a text message on my phone but my phone will only work on Wi-Fi. I’ve switched my roaming on but nothing happens. Any help would be appreciated. Thanks 

Using phone abroad

I cannot make any calls or roam on my phone when I am in Spain. I cannot call EE either, I had no issues before

Re: Positive fee

Oi ex me this my iPhone that I brought my own iPhone it belong to my phone where I brougth from Apple shop you cheeky try to stop my text people this not unfair will you put back on my 4g on now if you don't sort out or I will get you report I care w...

Heard77 by Investigator
  • 353 Views
  • 5 replies
  • 0 Helpful

Resolved! iPhone lost abroad

Ive lost my phone abroad. I need to checking if roaming is on. Ive bought add on. This will help me locate the iPhone via find my iPhone 

Mobile network in Italy

Like Erica_e, I've been in Italy for 8 days, but since yesterday (5/2) there's been no mobile network that my wife and I (both EE) have been able to access.

Mesut by Explorer
  • 3191 Views
  • 11 replies
  • 0 Helpful