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Poor speeds via extender
I'm on Full Fibre Giabit* with Smart Hub Plus and extender. The EE app says the main hub is getting 927mbps/108 mbps, however when stand close to the main hub my iPhone only shows sub 600mbps, and when connected with ethernet cable to macbook get bes...
Netflix code tvq-pb-101 (5.2.102) error code
Getting the error code on my new EE Tv pro box on Netflix, also Discovery+ doesn't work with another code 1k-0028 iirc. Help desk are unsure of the fix . Any ideas ? Ee broadband is 35.5mb and streaming tv ok . Mini box upstairs works ok ? Triedfac...
Cancelled EU roaming add on by mistake
HiI cancelled a eu roaming add on, which will now expire at the end of my billing cycle. I assume I can start it again afterwards (offer hasn't expired). That add on is still free? I realised for a brief trip I can turn data roaming off whilst aboard...
Resolved! Dial Tone on Digital Voice
A few weeks ago I moved from Plusnet to EE and therefore transferred from analogue voice to EE's digital voice. Everything worked for about three weeks until someone left a message on voicemail (1571 service). I listened to the message and then delet...
Cannot call out from my new iPhone 14
Hello alli am hoping someone can help me, I have upgraded my old iPhone for a new iPhone 14 on the same network all I had to do was put the new sim and away I went. But it’s now not allowing me make any calls. I’ve checked in settings and there are t...
Unable to text phone - I am deaf
trying to textphone. SMS keeps saying failed. I am deaf.Can you advise what I can do?
You're unable to add another product to your account at this time.
I have EE broadband and EE SIM PayMonthly, I want one more SIM, so in EE app I can see EE one which gives 20£ discount per month and contract will be monthly but when I tried to buy I see this.Is there any sense putting restrictions online but allowi...
[Roaming] Data works but not calls, "Server not available" message
This is just a note for posterity in case someone else hits the same issue. My naive attempts to search for the error displayed did not yield any results, hence this post.I arrived in the US yesterday and signed up for the 7-Day Zone 1 Pass on arriva...
Proof of usage request
How to find proof of usage
Can’t receive text or send text messages
Hello,I am abroad in Hungary, I did not have issues like this before. I can’t receive calls from anybody or I can not text back. I can make calls with no problem. When someone calls me it says this person is currently unavailable. Tried to contact wi...
