Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Re: I can't make calls and I can't connect to the Internet

Hi not sure if I can still get a response here but having same issues as above. Just stopped suddenly, can’t make or receive calls or text?I’ve checked coverage in my area but all good?

Resolved! Unable to connect to mobile network

I am currently in British Columbia and have not been able to get a mobile service on my phone for the past several days. I paid for Roaming Abroad before leaving the UK. I have tried various combinations of recommended settings on my phone to resolve...

Cannot receive SMS from other providers

Two months back, I started cannot receive SMS from providers other than EE. I tried to swap to another phone, ask friends from other providers to send me sms, and tried bank OTP, but none of them work!! The ONLY sms I can receive now is from EE ONL...

Roaming

Just changed from O2 to EE to find charged per day when in Spain when O2 didn't any advice?

Cannot connect to EEWifi-auto

Cannot connect via EEWifi-auto in London Underground. Authentication error. Called EE 2x to register but still not working. EE confirmed my SIM has been activated for the service.

Resolved! Roam Abroad Pass

I’m travelling into the EU soon and have Roaming enabled on my account and enabled on my phone. I will buy the Roam Abroad Pass as that’s the cheapest option for the length of time I’m away but would like some clarification on something. I know it i...

Resolved! Roaming

HiI have been looking at roaming charges on the app but not committed to anything, but it now looks like I have a variable roaming charges added to my account, it says it can not be removed! Have I accidentally purchased this and if so how do I cance...

Phoning from abroad

I am in Spain and have tried to ring my wife who is with me and is also on ee but it keeps saying contact customer services !

Text and calls in France

I am currently in France and cannot make outgoing calls or text. I am receiving incoming calls and text but cannot call out or reply to texts. I have the roam abroad pass and received the EE message when I arrived saying I could use my phone as norma...

"100 UK to anywhere minutes" - service discontinued from EE?

Good afternoon,I have used "100 UK to anywhere minutes" for years and need to pause it for financial reasons. I realise EE stopped ofering this addon or I cannot find it. Does anyone know whether there is an equivalent addon allowing you to call ANYW...