Roaming Tool: Get Ready to Roam Statement Untrue

XRaySpeX
EE Community Star
EE Community Star

It says:

Get ready to roam

Checklist to use your phone abroad

  1. Switch roaming on by texting ROAMING to 150 (it's free).
  2. Or you can do this in your device settings. If you need help with this, see our device guides.

The 1st point enables the ability to roam on your EE a/c. What you can do by your device settings is just allow it to be used abroad provided EE has given you the ability to roam. They are not the same thing (the "this" of point 2). Point 2 should be reworded to something like:

Set up your device for roaming. You can do this in your device settings. If you need help with this, see our device guides.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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