No phone or data in South Korea

Ljboxley
Explorer

‎17-06-2023 05:24 AM

Tried resetting network settings a few times. No phone signal at all or data. 
many ideas? 

0 Helpful
3 REPLIES 3
Leanne_T
EE Community Support Team

‎17-06-2023 08:00 AM - edited ‎17-06-2023 08:23 AM

Hi @Ljboxley 

Thanks for coming here. 

Do you have a pay as you go or pay monthly account? 

Speak soon. 

Leanne.

0 Helpful
Ljboxley
Explorer
In response to Leanne_T

‎17-06-2023 11:09 AM

Hi Leanne, 

It is pay monthly. 

0 Helpful
Leanne_T
EE Community Support Team
In response to Ljboxley

‎17-06-2023 11:11 AM

Thanks @Ljboxley 

Did you text ROAMING to 150 before travelling to make sure the account was set up for roaming? 

Leanne.

0 Helpful