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Roaming not working in France

Cayden
Contributor
Contributor

‎15-06-2023 10:15 PM - edited ‎15-06-2023 10:19 PM

ROAMEU7D not working, PAYG user here, have an active pack, 125gb data allowance available, pls refer to picture attached.

Cayden_0-1686863722615.jpeg

 

5 REPLIES 5
Cayden
Contributor
Contributor

‎16-06-2023 08:37 AM

Still not working today.

0 Helpful
Christopher_G
EE Community Support Team
In response to Cayden

‎16-06-2023 11:08 AM

Hi @Cayden 

Could you try manually connecting to a different available network and send the message again please?

Chris

Cayden
Contributor
Contributor
In response to Christopher_G

‎17-06-2023 08:34 AM

still didn't work at all.

0 Helpful
Leanne_T
EE Community Support Team
In response to Cayden

‎17-06-2023 08:42 AM

Thanks for coming back to us, I have your message now @Cayden 

Leanne 🙂

0 Helpful
Cayden
Contributor
Contributor

‎17-06-2023 11:42 AM

it is still not working until now