Mobile Services

photo/video message text but no password

Not sure why I've not received a password and I can't access the photo without it? 

Iceland

Why can’t I connect to my network in Iceland is there anything I can do to get it working? 

Free minutes and air time

Sim upgrade

Had a sim upgrade last thursday , been unable to make or recieve phone calls since , cant even call 150 for assistance anyone help ? Restarted my phone numerous times .Thanks

Not working roaming in Hungary.

Hi. I arrived in Hungary two days ago. I had my cell phone twice for half a day. since then it hasn't and I don't understand why. should I have activated something else in the UK? what can I do? i tried restarting the phone, looking for solutions but...

Wifi calling won't work

I've been a EE customer for 20+ years and very rarely get issues with EE but i cant seem to make a wifi call as it just says "you don't have enough credit to make this call" i am not on contract as i don't want to be put in a contract.  Anyway i enab...

Roaming

HiI am currently in the US and I have received the text to welcome me to the US and confirm my package includes US so no extra costs for roaming etc. After day 1 EE seemed to have turned my roaming off. Unless I have WiFi I do not have any Internet, ...

Re: I am not receiving verification codes, why is this

Hi I’m not receiving and messages at all