Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Roaming in USA

My daughter is in the USA and cannot access roaming. I have gone through to the helpline who said that roaming was adrive and have been waiting over 2 hours for technical services. Is there anything else I can do. Unfortunately we did not text ROAM 1...

vonners by Explorer
  • 301 Views
  • 1 replies
  • 2 Helpful

No data in Ibiza

My daughter has a contract similar in addition to my main phone.She has mobile data on, data roaming activated, auto.atic network and still can't use her data... why not??? 

Italylyns by Investigator
  • 733 Views
  • 6 replies
  • 1 Helpful

Useless abroad

Still can use only on ai-fi on holiday in italyvery inconvenientso far: enabled roaming on my iPhone, sent message roaming to 150, reply to their security queries, send the message to increase the cap …

Gb1970it by Visitor
  • 355 Views
  • 3 replies
  • 2 Helpful

Resolved! Transfer mobile from BT to EE

I transferred from BT mobile to EE a couple of days ago. Whilst mobile is working, do I keep and use my old BT sim card or will EE send a new one?

Resolved! Egypt

Travelling to Egypt, my son is a pay monthly customer, can he still use all the same facilities on his phone as if he was in the UK without incurring extra cost?

Data roaming not working

Hello! I recently renewed my SIM local pack that I bought at Heathrow Airport for a second month and found that the data roaming has stopped working. I have received texts from EE telling me I need to pay to roam, but when I text RO to 150 I’m told t...

cemoran by Investigator
  • 984 Views
  • 10 replies
  • 0 Helpful

International Roaming

Hi,I am currently in Australia, I activated my international roaming before I left. However I have been here 3 days now and my phone cannot connect to a network (pixel 6a) either manually or automatically.Any thoughts?

Mark386 by Investigator
  • 974 Views
  • 22 replies
  • 0 Helpful