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Issues in Australia

Hello, I need urgent help!  @150 I am currently in Australia and my phone has lost all roaming data, calls and text, I have unlimited for all three and to use while abroad as I am travelling, I made sure this was apart of my plan. Anytime I make I ca...

Resolved! Roaming not working in Portugal

Hi, I checked roaming settings before travelling and thought that all was setup. I’m now in Portugal and I’m not able to use data or other services. Have checked my account and set a spending cap of £30, checked roaming via 150 and all appears to be ...

Roaming aboard

Hello, I have just added the £15 roam aboard package. But I was just sent a text saying Hi, from EE, your Travel Data Pass is ready to go. You only pay on the days you use data abroad in an included country so no need to remove it when you get back t...

Roam Pass in Australia

We are off to Australia shortly and have purchased the Roam Pass.  We are monthly contracts on both forms.I presume I need to enable roaming on our phones.  If I need to make a call back to the UK what sort of number do I need to dial?  For example 0...

Bolt12 by • Established Contributor
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Upgrade new plan cost wrong.

I upgraded yesterday to the iPhone 14 pro on the unlimited plus plan for £76 a month. There was £5 discount on the site and then i added my EE Perk code for my 20%. I don’t have the phone yet but my plan has changed and is showing me my payment will ...

Tara2021 by • Visitor
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Re: Live chat with EE

Hi I am going abroad at the weekend and I need my roaming on and it’s currently not letting me could we please get this sorted thank you 

EliM by • Visitor
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Resolved! Moving to isle of man

Im moving to Ilse of man in June for 12 months. My EE contract runs until October. Im just wondering what the best option would be for using my phone over there. I will still want to call the UK for friends and family reasons but also use mobile data...

Using phone abroad

Hi how can I use my phone abroad I was using it but now there’s no signal and I can’t text roaming to 150 what can I do 

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