Data roaming

Shauna-manns123
Investigator
Investigator

Hi

I don’t have any signal at the moment I am in Spain and idk why it says I have data roaming is there any way you can help me 

5 REPLIES 5
Katie_B
EE Community Support Team

Hi @Shauna-manns123

Welcome to the community. 

I hope you're having a lovely time in Spain. 

Did you activate roaming by either texting ROAMING to 150 or by giving us a call before you left the UK?

Katie

No I didn’t and now I’m
Here and no signal can u help???

Sent from my iPhone
Katie_B
EE Community Support Team

Of course @Shauna-manns123

Are you able to log in to your My EE account?

Our live chat team who have account access will be able to help get this activated for you. 

The team are available 8am - 10:30pm every day. 

Katie

Yeah I am

Sent from my iPhone
Katie_B
EE Community Support Team

Amazing @Shauna-manns123

It's 07:32am here in the UK so the team aren't live yet but they will be from 8am. 

Katie