13-06-2023 01:19 AM
Hi
I don’t have any signal at the moment I am in Spain and idk why it says I have data roaming is there any way you can help me
13-06-2023 07:14 AM
Hi @Shauna-manns123.
Welcome to the community.
I hope you're having a lovely time in Spain.
Did you activate roaming by either texting ROAMING to 150 or by giving us a call before you left the UK?
Katie
13-06-2023 07:19 AM
13-06-2023 07:25 AM
Of course @Shauna-manns123.
Are you able to log in to your My EE account?
Our live chat team who have account access will be able to help get this activated for you.
The team are available 8am - 10:30pm every day.
Katie
13-06-2023 07:31 AM
13-06-2023 07:33 AM
Amazing @Shauna-manns123.
It's 07:32am here in the UK so the team aren't live yet but they will be from 8am.
Katie