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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Egypt

Travelling to Egypt, my son is a pay monthly customer, can he still use all the same facilities on his phone as if he was in the UK without incurring extra cost?

Data roaming not working

Hello! I recently renewed my SIM local pack that I bought at Heathrow Airport for a second month and found that the data roaming has stopped working. I have received texts from EE telling me I need to pay to roam, but when I text RO to 150 I’m told t...

cemoran by • Investigator
  • 972 Views
  • 10 replies
  • 0 Helpful

International Roaming

Hi,I am currently in Australia, I activated my international roaming before I left. However I have been here 3 days now and my phone cannot connect to a network (pixel 6a) either manually or automatically.Any thoughts?

Mark386 by • Investigator
  • 956 Views
  • 22 replies
  • 0 Helpful

Resolved! Cannot phone from abroad

I have the same problem as a previous messager today. I am in Spain and completely unable to use my mobile phone to call abroad. Whenever I dial any UK number I get a voice message saying calls to this number are restricted and telling me to phone fr...

abwwxuz by • Investigator
  • 2078 Views
  • 15 replies
  • 3 Helpful

Dialling when abroad

In Corfu and no matter what dial cod I try I can’t connect. I can dial other mobiles and Uk numbers. Even hotel staff are stumped. Any ideas ( I have roaming on) 

Problem internet

I have a roaming package for £20 50 GB everything is visible in the application but I do not have internet

Marcin27 by • Investigator
  • 484 Views
  • 6 replies
  • 2 Helpful

No connection

Am over in Ireland, phone has said it was transferred to eir network, which is Irish EE, however 4g or 5g isn’t working, takes me straight to 3G which doesn’t allow me any connectivity unless I am connected to the Wi-Fi? Not sure how to fix this?

SimonG4 by • Visitor
  • 497 Views
  • 1 replies
  • 1 Helpful

Resolved! Voicemail not working anymore

My voicemail used to work, but then a few months ago it just stopped giving the option for people to leave a message. I have checked and I currently don’t have any saved messages etc (in case that could use up space for new messages or something). I ...

Malin1 by • Visitor
  • 536 Views
  • 1 replies
  • 0 Helpful
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