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Discussion about Mobile services, like roaming, calls, messaging etc

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No service

Hello, I upgraded my phone to an iPhone 14; there was no service a replacement sim has been sent out and 24hours later there is still no service. -I have reset the network settings -turned the divide off and on / refreshed with airplane mode -checked...

Lydia38 by • Explorer
  • 300 Views
  • 3 replies
  • 0 Helpful

Resolved! Music streaming on Holiday?

Going to Antigua and I would like to use my music from Apple Music from my iPhone..Not sure how this works outside the EU, grateful for advice please and costs. Data purchase?Thank you Mike 

mgunnill by • Investigator
  • 537 Views
  • 3 replies
  • 2 Helpful

MyPlace daily messages

Hi, Is anyone getting a MyPlace message daily to say it's taking longer than expected to fix the problem near home? What is MyPlace as it is getting really annoying now? 

Using iPhone in Brazil

I’m on monthly sim only contract.  If I buy the extra daily roaming pass, do I still get charged for texts and phone calls. What’s about charges for WhatsApp? 

Rosco by • Explorer
  • 492 Views
  • 3 replies
  • 5 Helpful

Add on not working

i have paid for an add on. I called EE a number of times before travelling to ensure that it was up and running. I land in Spain and my phone will not work. This has caused quite to inconvenience with being able to book my airport transport and open ...

EE tube wifi is borderline unusable

HelloI travel on the northern line daily. I find the EE wifi is borderline unusable, even when it manages to connect it takes so long to do so that even trying to use it briefly between stations doesn't work, by the time it's connected the train is a...

m4rkw by • Valued Contributor
  • 500 Views
  • 2 replies
  • 0 Helpful

phone number EE

Can you call me  I can not use my phone  xxxxxxxxxxx [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Resolved! Voicemail roaming in EU

Hi, I want to turn off roaming and voicemail whilst I am travelling in the EU. However, I would like leave a message on my voicemail telling callers to text me instead. Can I do this? If so, how do I do it and will it cost me for people to listen to ...

Francesf by • Investigator
  • 414 Views
  • 4 replies
  • 2 Helpful
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