Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

My phone has a blank screen

My has a black blank screen

Re: Can’t make calls

Hi, My phone is doing the same. I cannot call out or receive calls. They are just blank. I cannot WhatsApp call even. I have tried calling 150, even that is blank. The call timer starts but there is no sound. The last couple of days calls have been ...

No network in Canada

I am travelling in Canada and have had no access to a network since I arrived. I had purchased a roam abroad pass before leaving the UK. My husband, travelling with me, who is also on EE has a network that is working. I stopped into an Apple Store a...

Resolved! Not registered on this network in Boston USa

I've arrived in Boston USA and cannot make calls and only occasionally get any data I have data roaming and it's activatedAll worked in Dublin on the way overI didn't get the standard text when arriving in Boston welcoming me to USA and confirming ro...

Resolved! Best option for Costa Rica travel

I will be going to Costa Rica on business in October for 2 weeks. I have checked the roaming charges and can see that making and receiving calls is £2.34 a minute, which is more expensive for contracts than Pay as you go!As well as this, I can see I ...

Network not working in Quebec

I've been in Canada for a year and I switch my sim over to my UK sim when I need to do authentication e.g. online banking, tax etc. I've never had a problem using roaming abroad with EE in Quebec but this week my UK sim doesnt seem to work at all wit...

Cant use my phone abroad, without wifi from the hotel

I'm in Prague, I checked before I left I had data abroad. I can only use my phone in the hotel with WiFi ???

Re: Phone won’t connect to a network in the USA

Hello, I’m having the same issue. I am in the USA and can’t connect. I get an SOS as a signal. I have the monthly pass and it won’t work. I’ve tried resetting WiFi, turning my phone on and off, no luck. I don’t know how to get in touch as I’m unable ...

No new emails I haven't received any emails on my mobile for 2-3 days now. Any

Resolved! Lost network connection in spain

Am calling from Spain. I have 2 phones both on e network 1 Day after arriving we lost ee phone link on both phones. All attempts in last 24 days have failed each Tim message comes saying Your sim std does not allows connection to this network....