Mobile Services

Connection abroad

I'm in Begium and have no connectivity. I can't use my phone to nake calls or use the Internet unless I'm in our accommodation. I can't even contact EE foe help as it says no registered network. Thoroughly dissatisfied with EE. 

Protected management frames

Hi there. Samsung S22On the "configure mobile hotspot menu", the option to switch off "protected managemet frames" is greyed out. Is there a wsy to this off?THANKS. 

Mobile upgrade

"calls to this number are barred from your phone" / EU roaming or tech problem?

The calls to my EE phone appear to be barred. I am on a cheap monthly plan (since September 2021) that until recently allowed  use of the plan in the UK and EU alike. I took the phone to EU just before the new EU roaming system kicked in and I have n...

My sim is not working

Can't message some international numbers

I'm trying to send an sms to a Canadian number and it appears to not be reaching the destination. It does work for some Canadian numbers. I don't get any kind of notice that it failed, but the receiving network never gets it.- I've tried an O2 sim in...

Voicemail Charges Whilst Abroad

Morning all,I am travelling to Turkey very soon and have added a Travel Data Pass.I'm still concerned over voicemails though. It is very likely that I will continue to receive calls whilst I'm away, although I don't intend on listening to the voicema...

i am in the czech republic can dial uk landline not mobiles

I am in CZ can call uk landlines however the ee land line number doesnt work either. I cannot call mobile numbers and i cant use 150 as this is an emergency nr in europe (like 999) Any ideas? I have reset the phone i have roaming data works fine only...