Mobile Services

Data roaming not working at all

Data roaming not working. Can’t text or make calls. Am in Gran Canaria.

I am in Spain and can’t get my data to work any ideas

Phone barred im in turkey paid for package

I've paud for a package in turkey and everything I try to make a call its saying calls barred

No network found in Israel

I organised a travel pass but when I landed in Israel no network has come up and still hasn’t. I got no texts upon landing. I’ve turned off and on, done software updates, made sure roaming in etc but still no network. Taken off spend cap too. I conne...

Resolved! EE roaming in turkey

Does ee roaming include turkey

Resolved! I had an outstanding bill my services were disabled when will they be back

I keep receiving "not registered on network" messages

Hi I keep receiving "not registered on network" messages which has disabled my ability to make any calls. I have tried the suggested solution steps, but no luck. I cant call EE so I want to use a live chat function to make contact with them. Where is...

Resolved! Need voice message

I have a voice message received on my mobile phone and desperately need a copy of it for legal purposes. Please can you let me know how I can obtain that. Thanks. xxxxx xxxxx [Mod edit: Please do not post personal information on the public board. Tha...

Resolved! USA Roaming and International Pass add ons

Hi, I'm travelling to the US soon, 3 weeks trip, and will add the Roam Further add on (£15) to my contract sim only and may need to call US numbers while there, regular US calls are expensive and so I assume I can also add the £2 a month "internation...

Can’t make calls

Hello,So I have a big problem with my account, currently I’m in my country (Hungary) also I have roaming pass. Everything was working as it should but since August I can’t make any calls to anyone in the uk but I can call Hungarian numbers. I tried e...

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