Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 3073 Views
  • 0 replies
  • 3 Helpful

EU data charge

Hello! I have a "10gb Free UK and EU data" add on, on my account. I am currently in Greece and I am being charged the £2 per day rate.Could any one please help me understand why I am being charged? Fyi, I haven't used 10gb.  Many thanks.

Bazums by Investigator
  • 1075 Views
  • 8 replies
  • 0 Helpful

Phones not working abroad

Hello, im connected to wifi in my hotel but i cant get a signal on any network, my phone normaly works fine when abroad, my wifes phone which is working is also on my ee account but will not ring ee. I need to check the charges and spend caps etc, i ...

Resolved! Stolen mobile

My mobile got stolen I have tried to get in and lock the mobile but it keeps telling me that the password are wrong 

Crazy81 by Explorer
  • 463 Views
  • 5 replies
  • 1 Helpful

In Portugal, but nothing is working.

Hello, I've been in Lisbon about an hour, but not got a message about the service, can't make calls or use roaming, etc. Only WiFi in the place where I'm staying. Mobile and data roaming are on.Any ideas, please?Thanks.

eeeeeeeee by Investigator
  • 891 Views
  • 11 replies
  • 0 Helpful

Resolved! Using phone abroad

HiI recently went on holiday to Spain and received no text messages from EE on arrival in the country, in fact received no contact at all.  I could only access my device for phones, texts and whatsapp if I was connected to WiFI.  This hasn't happened...

Naida1 by Explorer
  • 2179 Views
  • 9 replies
  • 3 Helpful

Re: Can’t make calls

Hi, My phone is doing the same. I cannot call out or receive calls. They are just blank. I cannot WhatsApp call even.  I have tried calling 150, even that is blank. The call timer starts but there is no sound. The last couple of days calls have been ...

SB21213 by Visitor
  • 362 Views
  • 1 replies
  • 0 Helpful

No network in Canada

I am travelling in Canada and have had no access to a network since I arrived. I had  purchased a roam abroad pass before leaving the UK. My husband, travelling with me, who is also on EE has a network that is working. I stopped into an Apple Store a...

Dale53 by Visitor
  • 350 Views
  • 1 replies
  • 0 Helpful