Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Cannot send text

Hi I cannot send text messages any help would be great, sent EE a message see if there is a problem in my area again ty

How to buy minutes to make international call to kenya

How to buy minutes for international calls like kenya

Re: Unable to make calls

I’ve just started having the same problem I’ve got unlimited minutes but it’s not letting me make calls or call 150 did you resolve the problem If so do you mind letting me know how please,thanks

No signal

I have added roaming to my account. I have just arrived into Benidorm and my phone won’t work. Anybody any idea how to sort it

Can't use phone

I'm in France working and ny 4g has gone. No data. Checked everything regarding data roaming, settings, mobile networks etc. I've been trying to contact ee but only getting call 150 which I can't as I can't use my phone. I've only got WiFi. I thought...

Resolved! Voicemail issues

My Samsung keeps notifying me that there is a voicemail with the notification envelope that can't be deleted. There is no voicemail, to get rid of this I keep having to force stop the phone services but it reappears the next day. Any advice appreciat...

Urgent help needed in USA but roaming stopped woking and cannot call any UK nos

As in title. Could make UK calls and now can’t. I’m in A&E and desperate to call my travel insurance but can’t. The phone is showing good signal with T Mobile.

Calling 0860 numbers in South Africa from UK

Hi all,Looking for advice. I'm now living in the UK but need to chat to Eskom on a 0860 number. Is there a package I can buy to facilitate this? Thanks so much.

EU data charge

Hello! I have a "10gb Free UK and EU data" add on, on my account. I am currently in Greece and I am being charged the £2 per day rate.Could any one please help me understand why I am being charged? Fyi, I haven't used 10gb. Many thanks.

Phones not working abroad

Hello, im connected to wifi in my hotel but i cant get a signal on any network, my phone normaly works fine when abroad, my wifes phone which is working is also on my ee account but will not ring ee. I need to check the charges and spend caps etc, i ...