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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Australia Calls/Data

I am going to travel to Australia next week, what is the best package to purchase so I can use my phone for data and texts etc? Thanks

JRS13 by • Visitor
  • 774 Views
  • 3 replies
  • 5 Helpful

Resolved! No service in Singapore

I have been a monthly paying customer of EE for over 10 years. My current contract will end on 29th of September and I believe it will be my last due to the poor service I have received in the last month.I am currently in Singapore for work, and sinc...

Problems with roaming

I have paid £15 for a roaming facility in Germany. I cannot send texts or make calls, however, even though I can receive Whatsapp and get onto websites. Can you tell me what to do to be able to send normal texts and make and receive normal calls? Tha...

Fred7101 by • Explorer
  • 606 Views
  • 11 replies
  • 0 Helpful

Delay messages

I have a complaint my messages keep late and because of this I missed the birth of my grandson I was ment to be her berthing  partner and because of the delayed messages I didn't make it I received about 6 message's in one go at 8.15 and he was actua...

Not connecting abroad

Just returned from a week in Portugal where I nothing but issues with 2 associated accountsOne account was sorted quite easily with a call to support but the 2nd was and still remains a mystery/nightmareRoam abroad pass was added before travel, no ca...

Outgoing call barred (while in France)

Hi there, I'm currently in France and noticed that my outgoing calls are barred.. I am trying to call UK numbers and am not able to. Same for the text. Could you please help me out? I have looked into my phone setting as well as the add ons and can't...

Lilou by • Investigator
  • 740 Views
  • 7 replies
  • 0 Helpful

Abroad and phone not working

I  am in South Africa and my phone is not registering to any local network. I tried filling in a complaint form a week ago but got no response. Technical support isn’t doing messages. The only way to get help is to call a mobile in England which woul...

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