Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Number transfer issue BT to EE. Got PAC - online form doesn't work

I've got my BT PAC code, I've got my new EE SIM card in my phone and activated with the number it came with. I registered for myEE, I've put my PAC code in the EE online form https://myaccount.ee.co.uk/keeping-your-number/ and entered my old number ...

Is my phone switched on for roaming? I have already paid

Is my phone switched on for roaming? I have already paid for it

I’m in Croatia. Pay monthly and cannot make calls or text at all. WhatsApp fine

I can use WhatsApp and send emails but cannot call or text at all. Pay monthly. Husband who is on same contract and linked phones can call and text.

No nretwirk

I am in Sabah Malaysia. My phone will not connect to a network. My friends with other service providers have network coverage.

Resolved! You can upgrade now…..but I can’t

HiSo I used to be on a 24 month contract and when it ended I switched to a 12 month sim only deal as I didn’t need a new handset.My phone is now getting a bit dated and I am constantly being told that I can upgrade with a new handset via messages and...

I need to buy some internet data I’m in Portugal

I need to buy some internet data in portugal

No network

Hi I amcurrently in Spain and I now have no network I called proper to leaving and told your Cole aye I was here until tomorrow can you help me please?

Calling issue

HiI am having issues calling one number from any EE mobile, getting nowhere calling EE on 150

Data roaming

I’m abroad in Spain, I was told that I could use my data just as you would in the UK is this not allowed? I was with 02 and I asked them specifically if I can use my allowance abroad he said yes then now it’s £2.29 a day??

Data or WiFi not working in germany

My son is currently in Germany. He has done the roaming checker while in uk prior to leaving. And we added a £10 limit on spend cap as advised by EE but unfortunately he is not able to use WiFi or his data? Please help