Mobile Services

Turning off voicemail

I can't seem to turn off my voicemail.  I have sent a text (to 150) VM OFF and keep getting a reply stating invalid request. I tried on the chat feature on the EE app and the reply was they couldn't help with this request. I've tried calling EE and b...

New E-Sik Issue in SMS and Mobile Data

I recently activated e-sin with EE but not in SMS and Mobile Data in my mobile. 

Roaming enabled in USA, took roaming pass add on, very very poor signal

I cant make or receive calls today

I cant make or receive calls today.  I have a monthly EE contract.  Can't do network nor whatsapp either.  I don't have other phone so can't call 150.  Tried to switch off the mobile and switch on again but it doesn't work. It seems no network sudden...

Urgent Complaint - Severe Service Issues and Disconnection

  Dear EE Customer Support Team, I hope this message finds you well. I am writing to express my deep disappointment and frustration regarding the ongoing service issues I have been experiencing with my EE mobile service. I want to emphasize that this...

Technical help

Hi there,Can anyone please help? I cannot use the internet or make phonecalls from my phone. All bills are up-to-date. I can send and receive texts but that's all. How can i access help with this, as i cannot use my phone to call the technical help n...