Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Cannot see how long is left of my contract or my bills

I cannot see the details of my plan, my contract nor anything else do with my current deal with EE, despite being logged onto your app and your website.I have spoken with multiple of your advisors who have given a multitude of answers, including that...

Resolved! Re: EE roaming in turkey

I’m going to Turkey tomorrow morning how can I use roaming ?

Re: EE live chat

how much do calls cost per minute

Resolved! I’m overseas and need to get on my phone

Hi I need to turn on data roaming but I am already overseas. It’s an emergency and I really don’t know what to do. Thanks in advance

cannot connect with one particular number

There is one particular number I cannot connect to. At first I was always getting a busy signal - even when with the person and the phone clearly not in use. Lately it has developed to 'you have dialled an incorrect number, please check and dial a...

Resolved! My bill has been paid but cannot make calls

I have paid my bill but am unable to make any calls,please advise

Need EU roaming I am in Greece but only have emergency calls and texts

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Turning off voicemail

I can't seem to turn off my voicemail. I have sent a text (to 150) VM OFF and keep getting a reply stating invalid request. I tried on the chat feature on the EE app and the reply was they couldn't help with this request. I've tried calling EE and b...

Resolved! SIM card

I purchased a SIM card while in the UK. I will be traveling to Greece and wondering will this SIM card work in Greece if I top it up?

New E-Sik Issue in SMS and Mobile Data

I recently activated e-sin with EE but not in SMS and Mobile Data in my mobile.