Mobile Services

Re: HELP WITH MOBILE PLAN ACTIVE ADD-ON

How do I change my boku limit please 

EE REMOVED MY ROAM ABILITIES AFTER 2 WEEKS

I have paid £15 for one month roam while abroad for two weeks, after 10 days abroad I received a text to say the roam has been stopped and I am unable to contact ee to fix this and I am stuck abroad with no internet or ability to call. 

Receiving international calls

Hi, I can make international calls but for some reason can’t receive them.  How do I resolve this pls. 

Data roaming not working at all

Data roaming not working. Can’t text or make calls. Am in Gran Canaria. 

I am in Spain and can’t get my data to work any ideas

Phone barred im in turkey paid for package

I've paud for a package in turkey and everything I try to make a call its saying calls barred

No network found in Israel

I organised a travel pass but when I landed in Israel no network has come up and still hasn’t. I got no texts upon landing. I’ve turned off and on, done software updates, made sure roaming in etc but still no network. Taken off spend cap too. I conne...