order phone while abroad

nelldeak1 · ‎03-09-2023

hi, my phone completely broke, and i am just trying to order a new one but i have to call EE before it is delivered.

This makes total sense, only the issue is I am in Vietnam and I cannot call the UK number. Does anyone have any advice? How long do you have to call them about the phone? It is currently the 3rd Sept, and I am not back until the 8th.

Is there an email I can use?

Many Thanks

Northerner · ‎03-09-2023

Hi @nelldeak1

You can use skype and the number in my signature from another device or laptop.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Chris_B · ‎03-09-2023

@nelldeak1 your best option is to purchase a cheap phone there put your EE sim in it and when you back in the UK order your phone.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

bristolian · ‎03-09-2023

Deliveries of new phones are to the UK registered address.