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Purchase eSim in USA to use on UK holiday

Copyeditrix
Explorer

I’m looking to purchase an eSim plan for use while traveling to the UK in September. EE was recommended on a Reddit forum, so I downloaded the app, but cannot verify my account through my US phone number and cannot call to the UK from here. What do I do? 

1 SOLUTION

Accepted Solutions
Matt_124
EE Community Star
EE Community Star

EE do not directly offer eSIMs on PAYG or any eSIM plans designed for visitors to the UK, however these are instead offered through SIM Local.

https://www.simlocal.com/networks/ee-esim 

View solution in original post

7 REPLIES 7
Matt_124
EE Community Star
EE Community Star

EE do not directly offer eSIMs on PAYG or any eSIM plans designed for visitors to the UK, however these are instead offered through SIM Local.

https://www.simlocal.com/networks/ee-esim 

XRaySpeX
EE Community Star
EE Community Star

@Copyeditrix : To get an EE eSIM you would need to take out a contract & with no UK credit history you wouldn't get 1.

All you could do is get an EE PAYG SIM, which can't be had as eSIMs.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thank you!
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Chris_B
EE Community Star
EE Community Star

@XRaySpeX  Sorry that’s not correct,  you can get an eSIM on PAYG but it’s a travellers PAYG eSIM.      These are not available outside of an airport.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

@Chris_B : They're SIMLocal's eSIMS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@XRaySpeX  What ever it is your first comment isn’t correct about you having to be a contract customer to have an eSIM, as eSIMs are available to travellers as asked by the OP in the original post.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Matt_124
EE Community Star
EE Community Star

@Chris_B I believe @XRaySpeX is pointing out in response to the OP's attempts that they can't be added directly via EE or through the EE App, and must be purchased via SIM Local (A third party).

Regardless the correct answer has been signposted in this thread.