SIM cards & Porting

Resolved! Can only transfer from a PAYG Sim to an eSim if you buy an EE Contract?

Hi, can an EE rep or admin ( not a user ) confirm that you can only transfer from a PAYG Sim to an eSim if you buy an EE Contract ? Why does EE force people to do this ? I want to buy the new iPhone 16 but I do not want to buy any monthly contract wi...

Wants to convert to E-SIM

Hello there, i bought physical sim from the store but not able to have it converted to an esim yet. i needs assistance in converting it. I have multiple different ways, but of no use.

Esim to a new iPhone failing

2 years ago, smooth as silk. This year, failed to transfer the eSim from a 14 Pro to a 16 Pro.Is this server load at EE's end or some change to the systems that needs me to speak to a human?

Resolved! Apple Watch Esim

I am trying to purchase an esim to connect to my watch, how do I do this? Can I do this from the EE app?

how to change a sim to an eSIM and install whilst abroad

I wonder if someone can help me here. My daughter is studying in China and has an EE SIM (on my account) in her Iphone, she has asked me to find out what is needed to convert that to an eSIM so she can dual load a China Mobile SIM at the same time. ...

Resolved! Keep mobile number the same

Hello, I am wanting to get a new EE SIM card to replace my current EE SIM card that I’ve had for many of years. how do I go about with doing this?

wrong PAC received, need to pass on new PAC to EE. no contact options available

Hi, according to my old provider I need to contact my new provider to tell them my updated PAC. The one they gave me is wrong. There doesn't seem to be a way to contact anyone or update any information.

iPad Sim Card

I have just bought a cellular iPad mini and would like a SIM card for it. I read somewhere that there was a £5 data sharing SIM card that uses your phone allowance for the iPad but not sure if this is still a thing? Otherwise how do you add an iPad S...

Text messaged are going out with temp EE no after porting is complete

Hello,EE texted and confirmed this morning that my existing number transfer to new EE plan is now complete but my outgoing text are still going thought the temp EE number.Is this a common issue after the porting has been complete? if yes, how can I r...

Resolved! Moving to Sim only contract

Hello, my phone contract is due to end and I’ve just upgraded online to a new sim only contract. On my email it says I’ll receive a new SIM card in the post, but I’m currently using an eSIM. Will it not just swap over to the new contract terms, using...

SIM cards & Porting

Forum Posts