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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Unable to track order made 5 days ago...

I signed up for a new SIM-only deal five days ago, and I've had no update on the delivery.I've tried to track the delivery using the reference number and email that I received the confirmation receipt to receiving an error message "Oops! Your trackin...

Resolved! Transfer of the number from EE to EE.

I would like to transfer my number to the second SIM card. Namely, I do not want to pay 14 pounds a month I would like to have a SIM card service with a payment of £ 10. I am not interested in any other, but I want to keep my old number and go to the...

Kasia68 by • Explorer
  • 943 Views
  • 2 replies
  • 2 Helpful

Resolved! Forgot to enter pac code

I’ve just taken out a sim only contract, but forgot to provide a pac code to keep my current number and clicked to get a new EE number. Am I able to provide this pac code at a later date, if I go into a EE store will they be able to do this for me?

Switching old number to ee

Need advice switched my old number to ee. When I phone my old number appears but when I text the ee number appears. Any advice? 

Marg19 by • Investigator
  • 900 Views
  • 5 replies
  • 9 Helpful

Resolved! damaged phone and swapping sim cards

I have an account wit three phones on three different numbers> I have a smashed screen that has stopped working on one phone. Can I remove the SIM from this Samsung Galaxy S23 FE and put it in one of my Iphones to get a useable phone? Thanks. 

alscenery by • Investigator
  • 697 Views
  • 2 replies
  • 2 Helpful

sim order

I’ve recently ordered a sim card online using a promo code which gave me a discount of 50%, everything went fine and the order was placed. However the next day I received a message saying my order was cancelled without any specific reason.  I have th...

Porting

I put in my new we sim yesterday restarted phone register sim then put in old one when will I know when to put back in my ee sim

SkyeWolf by • Visitor
  • 445 Views
  • 1 replies
  • 0 Helpful

Resolved! Upgrade issues

So, New phone has arrived and swapping my sim from old phone to new phone didn't seem to just work, messed around last night trying to set up an esim and transfer over the esim to new phone. Managed to get it working and had a signal last night. When...

Aliwil by • Visitor
  • 734 Views
  • 1 replies
  • 1 Helpful
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