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Old number, new sim

tonyclarkson
Investigator
Investigator

Just got a set of four new SIM cards, one for each member of the family. We each want to keep our current numbers. If I put any of the sims into any of the phones will the setups include reallocation of the numbers regardless? There’s no info included to suggest each sim is for a particular number. 

1 SOLUTION

Accepted Solutions

For the 2 nos. on contract you will need to call CS to cancel your contracts with 30 days notice & ask for them to be moved to PAYG on 2 of your new SIMs.

For the 2 nos. currently on PAYG you will need to call CS to ask for them to be moved to the other 2 of your new SIMs.

Why buy 4 new SIMs when you already had 4 SIMs & no. that could easily be turned into 4 PAYGs w/out messing about with nos.?

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@tonyclarkson   Are you moving the numbers from a different network?  If so did you give the PAC for each number?   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

No, two of the numbers have just come to the end of their ee contract and the other two are ee pay as you go. The new sims are all pay as you go, like a ‘reset’ to put them all into one account. It was suggested by the ee people while we were upgrading our broadband. 

For the 2 nos. on contract you will need to call CS to cancel your contracts with 30 days notice & ask for them to be moved to PAYG on 2 of your new SIMs.

For the 2 nos. currently on PAYG you will need to call CS to ask for them to be moved to the other 2 of your new SIMs.

Why buy 4 new SIMs when you already had 4 SIMs & no. that could easily be turned into 4 PAYGs w/out messing about with nos.?

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Ok, thanks. 
ee sent the four sim’s for free. No idea why they didn’t do what you’ve suggested 

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP