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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Phone shows No SIM - No Service

My Google Pixel 6 Pro has started showing 'No SIM - No service' on the screen and I cannot make calls or send texts. Sometimes restarting the phone works for a little while but eventually it goes back to that same message.I tried taking my SIM card o...

Resolved! Unlimited data boost on mobile with broadband account

I've recently renewed my EE broadband contract. My understanding is that that should give me and the rest of my family free unlimited data boosts on our current mobile contracts (or any new ones) but that doesn't seem to be happening. Have I missed s...

Jiffy59 by • Investigator
  • 2058 Views
  • 5 replies
  • 0 Helpful

Recycling a very old mobile number

Posted in the open: @spyglass wrote: I used to own a memorable phone number, but unfortunately many years ago that sim was lost and the account was deactivated. The number is not currently in use. If you try to call it, you hear a message: "You've di...

XRaySpeX by • EE Community Star
  • 620 Views
  • 2 replies
  • 3 Helpful

Ee sim card

I have just got a ee sim card and my phone is dual sim, I put the £10 subscription pack on but can't send texts or calls on my ee sim card, anyone know how to activate it or what I do? It says it will start after a text or call but I can't do this

Newbie - Is customer service really poor on EE?

Newbie here. Received my EE SIM card today.  So I rang customer service to send them my STAC code but I was held in a 20 minute queue. I didn’t have time to stay on the line so I sent a message through the app. It then sent a  message back saying the...

MrsPingy by • Investigator
  • 1019 Views
  • 12 replies
  • 5 Helpful

Resolved! Porting my number in

HiMy wife's contract with 3 has expired and I have moved her over to my account with EE. When speaking to the EE representative last Sunday, he said if I gave him the PAC code then everything would be in place for when the SIM card arrived so the num...

No packaging

Hi, I bought a 50 gig data only SIM for my car. Previously I just put SIM in car and it worked. This one didn't and it looks like it needed activating with details on packaging? I threw all packaging away (DOH) is there any way to get this card activ...

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