SIM cards & Porting

Re: Phone not reading sim card

Hi, any tips on how it was sorted please? Mine is now doing the same. Had the SIM since about 2021 but it's regularly disconnecting from the network. I have tried cleaning it carefully, also changed the network settings to manually connect to EE but ...

Resolved! eSIM can’t make or receive phone calls

Hi, I am new to the community.I had just converted my physical EE sim to esim. I was able to use the data but I just couldn’t make or receive any phone calls i have tried to restart my phone without the physical SIM card however the same problem pers...

Ive lost my old phone which had the sim card in it. How do I get a new sim?

Resolved! Moving my BT Sim to EE.

Hiya,I'm hoping that someone can shed a bit of light on how I can do this. Looking to move my BT Sim over to EE. Is there a way online to do this or do I have to go through the Call Centre? I have been around the EE website but cant see anything. Am ...

Re: Re activate sim

its a new sim

Unlocking my sim card

I need help unlocking my sim card. I need a puk number but I haven't topped the phone up with money because I don't have a credit/debit card. I tried doing the IEMI thing but it came up with add the puk code in. Can anybody tell me what they added as...

Number not changing over.thats over a fortnight now

SIM card not working so requested a new one as I have a contract

I’ve requested a new SIM card over live chat and it’s still not here this is nearly 2 weeks ago and they’ve cut off my sim card I was using for the time being I am paying a contract and I’ve still not received the replacement sim card

Activate Contract SIM

My mam got me a contract SIM I've put it into an unlocked phone but it's not working says emergency calls only and says no mobile network when I try to call why? How do I activate it?

new sim no mobile network

Hi,I ordered new EE sim, and I wanted to keep my old number (giff gaff), completed all the steps sent the PAC number.Received today new ee sim, but there is no signal in it. is that normal??Do I need to wait 24hour for activation? so the whole transf...