SIM cards & Porting

how to change a sim to an eSIM and install whilst abroad

I wonder if someone can help me here.  My daughter is studying in China and has an EE SIM (on my account) in her Iphone, she has asked me to find out what is needed to convert that to an eSIM so she can dual load a China Mobile SIM at the same time. ...

wrong PAC received, need to pass on new PAC to EE. no contact options available

Hi, according to my old provider I need to contact my new provider to tell them my updated PAC. The one they gave me is wrong. There doesn't seem to be a way to contact anyone or update any information.

iPad Sim Card

I have just bought a cellular iPad mini and would like a SIM card for it. I read somewhere that there was a £5 data sharing SIM card that uses your phone allowance for the iPad but not sure if this is still a thing? Otherwise how do you add an iPad S...

Text messaged are going out with temp EE no after porting is complete

Hello,EE texted and confirmed this morning that my existing number transfer to new EE plan is now complete but my outgoing text are still going thought the temp EE number.Is this a common issue after the porting has been complete? if yes, how can I r...

I have PAC code. I want to join EE.

Converting eSIM to SIM

My son has accidentally selected to convert his SIM to an eSIM and now his sim is showing as inactive.Is there anyway he can reserve this? Or how does he fix the issue as he cannot use his phone unless on WiFi now.