SIM cards & Porting

Porting Question

I got this email from EE yesterday at 9am after requesting my old number moves to their new sim. I have that sim. I am struggling to understand the 2 pieces of contradictory information. "On the day you will get two text messages:Firstly, we'll let y...

Hello my sim got bo service

Hello i have purchased a sim card about 6 months ago or maybe a year ago but its been no service for a while now what can i do to fix it This is my number ‪************ [Mod edit: Please do not share personal details as your posts are visible to t...

Bringing old number ovber to EE

I have a PAC no from my previous provider but when I click the link re bringing it over to EE I just get sent to this community. How do I give EE my PAC code and bring my oldf number over to EE?

Resolved! Sim has not arrived

I ordered a new sim on 16-07-2024 it said it would arrive in 2 days it has still not arrived my my home address. As I am travelling I cannot contact EE. How can I get my new sim Thanks Paul

Resolved! Requesting a PAC without incurring cancellation charges

Hi My contract is coming to an end on 31st August 2024 , and I need to request a PAC to switch to a new provider. Is anyone able to advise at what date I can apply for a PAC without having to pay any Contract charges or Early Cancellation Charges? TH...

Resolved! Re: temporary number disconnected but original number not ported in

I'm having exactly the same problem - I moved over from PlusNet, requested an EE eSIM and submitted a PAC code in order to retain my old PlusNet number. I got up and running with the new eSIM on a temporary number and have been able to use mobile dat...

How do I change my number?

How do I change my number on my EE account without using a verification code because it sends it to the wrong number and it’s not in my mail inbox either

Resolved! Sim card

Hi, I recently got new phone in May and am now experiencing problems with my Sim. My phones states no Sim or service even though the sim is in the phone. I have restarted phone, turnt off and on and removed and put back the sim card into the phone b...

Sim not provisionised

My sim says not provisionised. My number is : [Mod edit: Please do not post your mobile number in this public forum. Thanks]

Resolved! Re: eSIM download

I have an ee sim whos credit has run out. Can i download an esim for it please ? If so how do I download an esim.I will buy more network time after downloading the esim if thats possible