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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Sim card not received

I ordered a sim only plan on the 15th of March order went through OK. I received an email saying they are processing the order and haven't received any email since to say they dispatched it 

Number transfer gone wrong

Hi there,So upon setting up my new device it came up with an e-sim option. I was hoping this would just transfer my old o2 number which I wish to keep, across to my new EE sim so that I didn’t have to then have a whole new number.instead it appears t...

Sashhh by • Explorer
  • 860 Views
  • 3 replies
  • 0 Helpful

Resolved! EE PAYG sim replacement

Hi all,I have a EE PAYG old sim, and i want a new replacement.I am now at overseas, so i have to ask EE to send the replacement sim to my friends home.and asked him to activate the sim for me in UK.but then when he sent it to me, the sim got lost in ...

vvktse by • Explorer
  • 315 Views
  • 1 replies
  • 1 Helpful

Invalid SIM on old Nokia phone

HiEE have sent me a new EE-branded SIM card for some reason, probably something to do with the 3G switchoff.I put it in my old Nokia phone and it just says 'Invalid SIM' and the phone pretty much stops dead. I had a text message to a 'New Sim' page b...

thesled by • Investigator
  • 8209 Views
  • 17 replies
  • 6 Helpful

Major eSim Problem

I've received a replacement Pixel 8 Pro from Google this morning, I went through the process of ordering a replacement esim, added it to my new phone which now has no mobile connection although the eSim is on there. I can't receive an activation pin ...

Jonjon1239 by • Established Contributor
  • 822 Views
  • 10 replies
  • 1 Helpful

EE sim package not working

I bought 3 sims, they were all 20£ each and included 50 gb of data and infinite calls and messages for one month. I activate both on two different phones and they work perfectly, but on the third phone the package isnt activating? Its asking me to pa...

chixculub by • Investigator
  • 411 Views
  • 6 replies
  • 0 Helpful
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