SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Not Receiving Verfication Codes

Hi, my number has today ported from O2 over to EE but I am not receiving verification codes via SMS but am receiving other messages. My EE sim is also able to take calls but it cannot receive calls from those on Vodafone.. please advise 

Rayling77 by Investigator
  • 5675 Views
  • 9 replies
  • 7 Helpful

Re: Phone not reading sim card

Hi, any tips on how it was sorted please? Mine is now doing the same. Had the SIM since about 2021 but it's regularly disconnecting from the network. I have tried cleaning it carefully, also changed the network settings to manually connect to EE but ...

GavEE by Investigator
  • 474 Views
  • 6 replies
  • 0 Helpful

Resolved! eSIM can’t make or receive phone calls

Hi, I am new to the community.I had just converted my physical EE sim to esim. I was able to use the data but I just couldn’t make or receive any phone calls i have tried to restart my phone without the physical SIM card however the same problem pers...

Locollin by Explorer
  • 2659 Views
  • 4 replies
  • 0 Helpful

Resolved! Moving my BT Sim to EE.

Hiya,I'm hoping that someone can shed a bit of light on how I can do this. Looking to move my BT Sim over to EE. Is there a way online to do this or do I have to go through the Call Centre? I have been around the EE website but cant see anything. Am ...

Brad19740 by Investigator
  • 476 Views
  • 3 replies
  • 1 Helpful

Unlocking my sim card

I need help unlocking my sim card. I need a puk number but I haven't topped the phone up with money because I don't have a credit/debit card. I tried doing the IEMI thing but it came up with add the puk code in. Can anybody tell me what they added as...