SIM cards & Porting

Can't receive verification code and get through to customer care

I am quite frustrated with EE, I ported over from Lyca and retained my mobile number but since then I have been having sporadic issues with receiving verification codes. I receive some verification codes but I don't receive others. I am trying to reg...

Data and phone number not working

hi, i recently transferred my number over from giffgaff. i have bought a 125gb plan on an 18 month contract and have also brought my phone number over from giffgaff. my mobile data is coming up “ E “ with my signal bars moving around from 4 bars to 0...

Resolved! Ee

Fastest way to change my number

Not receiving texts or otp

I recently migrated from Lyca to Ee and I don’t receive texts or otp. I’m unable to access lots of my apps on my new phone. I even tried reaching 150 and I’ve not been able to get any help at all

Videx gate intercom

Does anyone know the string required to put in the intercom to check the balance left on the sim?or does anyone know how to register the SIM card on ee so I can check the balance and add to it. I have tried but it is asking I enter the text sent to t...

Resolved! No connection after phone number port

Hi I've joined EE recently and I wanted to port my number from GiffGaff. Starting yesterday before noon both EE temporary number and GiffGaff stopped working (even though both shows reception of the signal). There is no data, and no possibility to m...

New customrr Esim delivery

I placed an order for an eSIM. I got welcome messages and direct debit confirmation. Will I get the option of downloading the SIM, or do I have to wait for it to arrive by post?

Emergency calls only

Over the last week mine and my wife's phone keeps going to emergency calls only. The phone says no SIM. I can't phone ee so I'm left yet again with no service. It's now obviously a sim problem.

Transferring sim numbers

How long does it take to transfer my old number to EE Because it’s been 2 days now I turned my phone on and off a few times and it still hasn’t changed. What should I do?

Replacement SIM inserted for 5hrs - Still "Emergency Calls Only"

Hi,My replacement SIM arrived this morning (This is a straight replacement for a lost SIM - had a sticker with my mobile number on the front, indicating this was a pre-provisioned SIM, ready to go).It has now been installed in my mobile for the past ...

SIM cards & Porting

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