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arfonwyn
Visitor

‎07-11-2024 03:49 PM

I have 4 sim only contracts in my name with EE for our kids and ourselves. I wish to leave EE as the signal in our area is very poor, but am having trouble getting pac codes from them. They wont issue pac codes for our numbers yet our contracts are to end in 2 days. Please help as am at a loss and we're trapped into a service we often cannot use. Thankyou. 

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1 REPLY 1
Linzi_H
EE Community Support Team

‎07-11-2024 05:38 PM

Hi @arfonwyn 

Welcome to the community.

It's such a shame to see you go! 

When you say we won't issue a PAC for the numbers you want to move, what's happening exactly?

Have you spoken with our team directly to get these?

Linzi 

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