SIM BLOCKED

cath1940
Visitor

sim blocked cant use phone to contact and online chat only available on app a

4 REPLIES 4
Christopher_G
EE Community Support Team

Hi @cath1940 

Welcome to the community

Do you know how the SIM became blocked? Was it from entering the PIN incorrectly too many times?
Chris

philipbell3292
Investigator
Investigator

My sim is blocked and I don't have my puk code can you help me please.

My SIM is blocked I have tried to unblock it using the MEI code but hasn't worked, it is saying I my PUK code to unblock it but I don't have it could you help please.

James_B
EE Community Support Team