SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Texts I send are showing the wrong phone number

I recently moved from O2 to EE, got my PAC code, and successfully ported over my longstanding 0794 number - as far as phone calls are concerned, both incoming and outgoing.And my incoming text messages to my long-standing 0794 number also arrive succ...

Converting physical sim to esim.

Hi, I want to convert my physical sim to an esim, but I can’t find any option on how to order an esim on the app, would really appreciate if anyone could help me out. I’m currently on a contract so yes I’m eligible to get an eSim. 

aan by Visitor
  • 1464 Views
  • 5 replies
  • 1 Helpful

Resolved! PAC Code not working transferring from Lyca mobile to EE

I’m transferring from Lyca Mobile to EE, when I fill out the form, it says the PAC code doesn’t look quite right.The PAC Code from Lyca Mobile is correct, it has not expired as I’ve only just requested it a few hours ago and all the other bits of inf...

nick_ro by Valued Contributor
  • 647 Views
  • 2 replies
  • 2 Helpful

Resolved! Joining ee

Hi i want to join ee but i use my phone to call for my job would i be able to give EE a time frame to port me over or is this not possible 

Xijmes by Visitor
  • 306 Views
  • 1 replies
  • 1 Helpful

Resolved! Issue can not make call and texts

New SIM only yesterday, received message to say set up on ee, reset phone (several times) but I can't make calls or receive texts - so I call 150 to try and speak to someone as I can only call over WiFi as have no call or text ability and the 150 aut...

Dave_S2 by Explorer
  • 485 Views
  • 4 replies
  • 5 Helpful

Resolved! Porting my old number

Hi i have sent the pac code to EE to keep my old giff gaff number, the text says will be done by 18:00 today but now I can’t send any messages on wattsapp?is that normal ? What should I do? thanks 

PembsDan by Investigator
  • 421 Views
  • 2 replies
  • 2 Helpful

Resolved! Esim abroad

I have a physical sim for my uk number but would like to add an Esim for use in India. How do I go about this? Clear and basic Information on this is hard to find. Thanks 

Sim Card in not detectable in my phone

Hi everyone,My SIM card stopped working around 1pm today. My phone said that there is no SIM in my phone so I have no service at all.I have restarted the phone, removed the SIM and gave it a wipe, updated the iOS version on the phone and tried the SI...

Kelso100 by Visitor
  • 378 Views
  • 2 replies
  • 2 Helpful

Resolved! Delay in getting new number

Is there a delay in getting a new mobile number? I contacted EE to request a new number. They asked for a PAC code (i think that's what they called it?).I'm still waiting for my new number to be activated, so unable to make or receive any communicati...

Pat1300 by Investigator
  • 388 Views
  • 3 replies
  • 3 Helpful