SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

When to activate an esim when porting a number over?

Morning all,I have just signed up with EE, currently 3, I have the e-sim QR code. I am transferring my number over and would like to know when I should activate the e-sim? I want to maximise the downtime when my number ports over and I am worried tha...

NEILARM by Explorer
  • 1466 Views
  • 3 replies
  • 0 Helpful

Resolved! Lost SIM Card

Dear All,I am abroad & lost my EE sim card, I tried to call EE from abroad, but there is no point, do you think someone can use my sim card while I am away? And can I get another one once I return to Heathrow Airport? 

Transferring number to EE

I’ve been trying to transfer my old number to my new sim but keep getting the error message that my new number is incorrect, but it’s definitely not, I’ve tried getting through on 150 for days with no luck  

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Jwill_ by Investigator
  • 483 Views
  • 4 replies
  • 0 Helpful

I’ve inserted a new SIM card but no signal

Hello, I inserted a new SIM card that was sent to me by EE my old SIM card is “invalid” or “locked” I tried putting the PUK but it wasn’t unlocking so I put in my new SIM card. The SIM card has no signal so I can’t activate it by sending a code to my...

Makena by Explorer
  • 729 Views
  • 3 replies
  • 2 Helpful

Porting error

Hi, Purchased a business sim only plan and sent my PAC on Tuesday afternoon to keep my o2 number. Wednesday morning the number was showing on the EE sim and I could make calls but all messages and incoming calls were still going to the o2 sim. Had nu...

lwln by Investigator
  • 456 Views
  • 5 replies
  • 1 Helpful

Resolved! PAYG eSIM Transfer from iPhone to iPhone

Hi. When I tried to use the iPhone 16 quick transfer to transfer my PAYG eSIM from my old iPhone, I get the error "Your SIM is Not Supported. This phone number can't be transferred because your account is ineligible."I am currently stationed overseas...

Peadan by Investigator
  • 1160 Views
  • 11 replies
  • 11 Helpful

Resolved! Number

Hi how do i change my number? I’m ringing 150 which is sending me a link which has no option to change number. 

ABH12 by Investigator
  • 445 Views
  • 5 replies
  • 2 Helpful