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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Esim installation issue

Hi all,I recently (14/09/2024) swapped to EE from O2. I'm keeping my old phone number and I tried the installation of the esim. I installed the esim using the QR code and the installation worked but for some reasons I wasn't able to make calls or use...

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campo85 by • Explorer
  • 381 Views
  • 2 replies
  • 1 Helpful

Resolved! Suspended account

Hi, I initally bought a EE pay as you go sim from tescos for 15 pounds with 25 GB. This sim was unable to call and wouldnt connect to the internet. I called EE the next day to find that the card was suspended at no fault of my own. They then advised ...

berry7 by • Visitor
  • 465 Views
  • 1 replies
  • 1 Helpful

Resolved! eSIM Transfer

I have a iPhone 14pro with EE on a eSIM and want to transfer to new iPhone 16pro which I am getting direct from Apple can anyone tell me how to do this as have had conflicting information from an EE guide.   I thought it was just as simple as having ...

Lu17 by • Established Contributor
  • 2244 Views
  • 3 replies
  • 3 Helpful

New eSIM contract

Hello, so I signed up for a new contract and selected esim. I got an email saying I don't need anything else and to signup (see image) for the my ee app to download the sim. However there isn't an active plan on there and I can't link my new mobile n...

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Resolved! Block numbers

I want to block 3 numbers because some one scammed me and he took my sims. i am unable to block these sim because i am not resident of united kingdom and i bought these sims from someone in UAE now i want to block these sims otherwise that person wil...

zain_1 by • Explorer
  • 415 Views
  • 3 replies
  • 1 Helpful
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