Number

ABH12
Investigator
Investigator

Hi how do i change my number? I’m ringing 150 which is sending me a link which has no option to change number. 

1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

Hi @ABH12 

We're not able to request a call back for you from here. I understand that there may be a wait to speak to someone over the phone, but you would need to give them another call to request to change the number. 

You can see how to reach the team on our Contact Us page.

Michael

View solution in original post

5 REPLIES 5
Katie_B
EE Community Support Team

Hello @ABH12

Are you looking to change your number by porting a number from another network?

Katie

No i’m being harassed constantly on my current number

ABH12
Investigator
Investigator

Hi can i request a call from customer service I can’t get through to anyone

Michael_D
EE Community Support Team

Hi @ABH12 

We're not able to request a call back for you from here. I understand that there may be a wait to speak to someone over the phone, but you would need to give them another call to request to change the number. 

You can see how to reach the team on our Contact Us page.

Michael

XRaySpeX
EE Community Star
EE Community Star

@ABH12 : You may call CS & they'll change your mobile no. for £36. The charge might be waived if you can show you are being harassed.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP