SIM cards & Porting

Phone stating no sim no service

Can someone please help regarding my contract phone it states no sim no service this has went on for 3 days now??

Deactivated SIM

Dear EE, My SIM card for number [edited] has been deactivated, but I have to use it for some important user authentication. Is there any way you can reactovate it? [Mod edit: Please do not share personal details as your posts are visible to the pub...

issues with phone

I have one sim card, in the phone it can be seen in settings in two places with a different number on each, I'm having issues with phone could this be a cause

Resolved! EE Pac Code Form Not Working

I am trying to transfer to EE from Plusnet. I have my new SIM and my Pac code from Plusnet. I have gone to ee.co.uk/transfermynumber as instructed - but it won't accept the PAC code as valid. I have contacted Plusnet & they are certain the code is va...

PAC confusion

I have two numbers on a O2 Business Account. I am trying to port them both as additional lines on an existing EE account. O2 say I only need one PAC number to give to EE for the port for both lines. But the EE agent insists that they have to be uniqu...

Re: Absolute chaos switching from another provider

I just received my SIM in the post and activated etc.I tried to download an ESIM - but it just keeps giving me an error.I have tried several times, including Reboot and Wifi/4g - but no avail.Been trying for over an hour.

Resolved! Puk code

How do I find my Puk code I don’t have a account settings or menu bottom.

Resolved! Keeping my old number

I have the pac code and what do I have to do to keep my old number while I’ve received my new cim from ee?

Order eSim

Hello.I have a few questions, if you can answer them.1. Can I switch from another operator, with the same number, to EE?2. Is it possible to get this number not on a physical SIM, but in the form of an eSim?3. If the answer to the 2nd question is yes...

PAC code and ending contract

I have a multiple subscription with 2 numbers. I am trying to end the contract and obtain PAC for both numbers. Mine has gone through fine but my husband has been unable to get the passcode number from EE to allow for him to then get the PAC code. Th...

SIM cards & Porting

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