Forum Posts

When to activate an esim when porting a number over?

Morning all,I have just signed up with EE, currently 3, I have the e-sim QR code. I am transferring my number over and would like to know when I should activate the e-sim? I want to maximise the downtime when my number ports over and I am worried tha...

NEILARM by Explorer
  • 1512 Views
  • 3 replies
  • 0 Helpful

Resolved! Lost SIM Card

Dear All,I am abroad & lost my EE sim card, I tried to call EE from abroad, but there is no point, do you think someone can use my sim card while I am away? And can I get another one once I return to Heathrow Airport? 

Transferring number to EE

I’ve been trying to transfer my old number to my new sim but keep getting the error message that my new number is incorrect, but it’s definitely not, I’ve tried getting through on 150 for days with no luck  

IMG_1475.jpeg
Jwill_ by Investigator
  • 483 Views
  • 4 replies
  • 0 Helpful

I’ve inserted a new SIM card but no signal

Hello, I inserted a new SIM card that was sent to me by EE my old SIM card is “invalid” or “locked” I tried putting the PUK but it wasn’t unlocking so I put in my new SIM card. The SIM card has no signal so I can’t activate it by sending a code to my...

Makena by Explorer
  • 742 Views
  • 3 replies
  • 2 Helpful