SIM cards & Porting

Resolved! Request to change to a physical sim

I currently have an eSIM but have bought a new phone that cannot accept & need a physical sim. How do I get that without changing my number?

Resolved! Move existing EE contract to new store bought SIM card

Hello!I tried to replace my ESIM many times online, however, I cannot transfer it to my replacement IPhone.I do not have my old phone, I have no service or use of my phone number which is essential to me.My sister owns the contract, I cannot visit in...

Resolved! Activate Esim without text?

Hi, Currently on Holiday and would like to activate an esim as the actual sim is on our boat.  I don't have access to the EE phone number to receive the one time text and my mobile with O2 doesn't have any signal.  Is there any way to activate the es...

Resolved! Porting In Hasn’t Happened

I bought a new monthly sim and requested to port into EE at the time of ordering and the sim arrived last Saturday.When the sim was inserted a text message was received saying the port would be complete on {DD}{MM}.I presumed that as the request was ...

Resolved! I need a pack code

Resolved! Delaying transferring number to new EE sim

Hello! I’ve taken out a new sim only contract with EE recently. My plan was to cancel my existing contract with Three and request a pac code to keep my number. However,  I’ve just moved into a new house and I don’t have broadband set up in my house y...

Resolved! Number port

I have received a text from EE today to day that my number port is complete on my new I Phone.  I have turned the phone off and back on.  I can call out with my ported number, but not receiving all calls in.  for some, it just cuts off, but for other...