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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! SIM card

My phone wont pick up EE signal, took it to a repair shop and told me it`s the sim card faulty, could I have a new one and will I keep my number?

AL33 by • Visitor
  • 516 Views
  • 1 replies
  • 2 Helpful

Poor Customer Service

Is anybody else experiencing poor customer service from BT/EE and feel like they are being fobbed off at every opportunity?Has anybody managed to successfully register a formal complaint in the last four weeks?Are you experiencing wait times of over ...

Resolved! Porting within EE.

I have a sole ee account and my partner has a sole ee account.  one of my phones is on her account (and is out of contract) but I want it to be on my account.  if I get a porting code (i.e. get her to get me a porting code), can i then use this code ...

Resolved! Sim not activating - Sim only plan

I have just moved to EE and originally asked for an e-sim for speed of change over but it wouldn't work with my handset (which is unlocked) so went back and ordered a physical sim but this sim will not activate - could that be because I have an e-sim...

Resolved! eSIM stuck at activating

I have same issue.   Existing SIM is giffgaff and works just perfectly.  However I now want a second line (this for business) and my firm has sent me a QR code for EE.   This gets stuck at the final 'activating' stage.  Has happened with three differ...

Carpmawj by • Visitor
  • 959 Views
  • 1 replies
  • 2 Helpful

SIM Only Bills

Hi - I have an EE mobile (SIM only) and am charged separately for a SIM card to control a set of security gates.  I know the phone number for the gate SIM, but don't have an EE account number for it and never receive a bill for it. Every contact I tr...

SussexAl by • Visitor
  • 500 Views
  • 1 replies
  • 2 Helpful

Resolved! Past code

I need past code to transfer mobile number from EE to another provider. I call they say me we send you message but I no have.

Inoneed by • Visitor
  • 570 Views
  • 1 replies
  • 3 Helpful
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