Community Activity

Abroad

Hi, I am currently in Germany and only have E and no 5G I have roaming in my package and can’t text to ask EEcan anyone advise?

No apps

When I go to my home screen on EETV I have no apps showing with a message visit bt.com/terrors and searchYVM900 I cannot find anything on this link anyone got any advice thanks

Dean2230 by Contributor
  • 14 Views
  • 1 replies
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Not letting me sign in

I have had Apple Music for a while now. But it's has now signed me out saying I need to sign up again? When I do it says I cannot use my phone number? I have Apple Music as free add on. I've contacted Apple but they are saying i would need to sign in...

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Youngie79 by Investigator
  • 58 Views
  • 2 replies
  • 3 Helpful

Iphone 16

I want see where my order is 

Tyl2 by Investigator
  • 17 Views
  • 4 replies
  • 0 Helpful

Devices disconnecting every 5 minutes

Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...

New5 by Explorer
  • 53 Views
  • 5 replies
  • 0 Helpful

Another EE account has used my mobile number

A (new?) EE broadband customer has mistakenly put my mobile number in as their own. As such I've been getting non stop texts from EE and openreach about "my" order, engineers coming to fit the smart hub, how the service is ready, and the latest, that...

FTTC to FTTP

The master socket in my home is the one I showed in the picture (FTTC), and EE sent me FTTP-type broadband. So, I couldn’t connect the router and went to the EE shop where I purchased the broadband. They said they don’t deal with sockets and suggeste...

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Eain by Explorer
  • 38 Views
  • 6 replies
  • 2 Helpful